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Chart Your Course International

Greg P. Smith

SPEAKER |  AUTHOR  |  LEADERSHIP TRAINER

Helping leaders and teams overcome setbacks and build a stronger future.  

Call 770-860-9464

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Services Provided by Chart Your Course International

Leadership Development

StrategyStudies show the actions of the leader are the most important factor in guiding and sustaining your organization.  Leaders create the environment that drives profits, sets performance expectations that encourages and maintains a high level of job satisfaction and financial success.

    • Executive Coaching
    • Mentoring & Succession Management Programs
    • Corporate Retreats
    • Management Team Building
    • Management Training

Customer Service and Market Focus

Whether you are a small company or a large corporation, success depends on your ability to determine the requirements, needs and expectations of your clients and customers.  Our services and training programs will help you exceed customer expectations, build loyalty and deliver a seamless system of exceptional service keeping you profitable and ahead of the competition.

      • Creating a Customer Service Culture
      • Customer Satisfaction Surveys
      • Customer Service Training Programs

Talent Management & Employee Engagement

The backbone of any organization are the people and the talents they bring to the job.  We can help you design employee engagement strategies to motivate, manage, retain and develop your workforce to its full potential in alignment with your organization’s mission, values, strategy and action plans.

      • Talent Management Strategy
      • Employee Engagement
      • Employee Retention
      • Employee Suggestion Programs
      • Increase Job Satisfaction
      • Reward and Recognition Strategies
      • Job Satisfaction and Employee Engagement Surveys
      • E-Learning Solutions

Employee Selection and Hiring Solutions

The worst mistake employers make is selecting or promoting the WRONG person.  We provide you the ability to identify and hire top performers each and every time — those that will perform in the top 20%.  An effective selection and hiring process includes more than a resume and a job interview.

      • Online Selection and Development Assessments
      • Job Benchmarking
      • DISC Training and Certification

Corporate Meetings

De bandbreedte van de spellen op casino fountain overtuigt door diepgang en doordachte selectie. De typografische vormgeving zorgt voor goede leesbaarheid, ook bij kleinere teksten. Met questsystemen worden bepaalde speeldoelen beloond, wat de speelroutine extra structuur geeft. Gokkasten in verschillende categorieën vormen de ruggengraat van het casino en sluiten aan op elke smaak. Uitkeringspercentages van de spellen worden regelmatig gepubliceerd en zijn controleerbaar. De laadtijden zijn ook bij langzamere mobiele verbindingen acceptabel. Antwoorden in de live chat zijn doorgaans persoonlijk en niet geautomatiseerd geformuleerd. De live casinosectie is duidelijk gestructureerd en sorteerbaar op speltype en aanbieder. De inzet van de exploitanten weerspiegelt zich in de hoge kwaliteit van alle componenten.

      • Facilitation
      • Keynotes
      • Retreats
      • Client List

Consulting Projects

      • More information

What We Do

We accelerate human and organizational performance.  We help executives and our clients become more profitable and transform themselves into exceptional places to work that attract, retain and motivate people to their full potential.

Since the beginning of time, ancient mariners have navigated the sea in search of new lands and opportunities.  Just like then, the ability to navigate through storms, see beyond the horizon, innovate and manage accelerated rates of change is more important than ever before. Success comes to those who transform themselves, leverage human talent and harness the opportunities this changing business environment brings.

Chart Your Course International works in partnership with businesses to design strategies and processes to help manage change, grow your organization, develop the talent of your people and implement strategy based initiatives.

Since 1993, Greg and his team of seasoned business solution specialists have guided hundreds of organizations in designing talent management strategies and leadership processes. We help to grow organizations and implement employee engagement initiatives creating clearer direction, increased profitability, stronger executive teamwork, improved communication, improved customer service and happier and more productive employees.

We help our clients maximize their effectiveness and profitability by accelerating the performance of your people.

“Greg is a creative genius. He is laser-focused on providing his clients with solutions in talent management, leadership development and customer service. He gets the job done and will produce the results you need.”

Vital Learning

Bright Ideas

Greg’s insights into determining issues, problems and opportunities inside any company is among the best I have seen. He can literally walk into a company or organization and just by observing people, work and communicate and asking a number of key questions, he can pick up process related improvements and understand why the company is not advancing the progress on its own and what it needs to do to move forward.

Odyssey Transformational Strategies

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LOCATION

Chart Your Course International
Chapel Hill, North Carolina

(770) 860-9464
CONTACT US

Greg’s New Book

(770) 860-9464

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