Greg’s Keynotes
Fish on Fridays: Leading Through Uncertainty and Change
In a world where change is constant and uncertainty can challenge even the strongest leaders, Greg Smith brings a powerful and deeply personal message about resilience, adaptability, and purpose. Drawing from his experiences as a business consultant, retired Army Lieutenant Colonel, cancer survivor, and author of Fish on Fridays, Greg shares how life’s unexpected setbacks can either define us or strengthen us. Through honest storytelling, practical lessons, humor, and real-world insight, audiences learn how to navigate difficult transitions, lead with authenticity, and remain grounded during times of disruption. This keynote inspires individuals and organizations to move beyond fear, embrace change, and rediscover purpose even in life’s most uncertain moments.
Employee Engagement Strategies that Boost Performance
When individuals lose their motivation, organizations lose their ability to attract, retain, and engage their workforce. This predicament has a major impact on profitability, productivity, and the reputation of the company. Successful organizations realize employee engagement is critical in sustaining their leadership and growth in the marketplace. In Greg’s workshop, you will learn how to keep yourself engaged as well as specific techniques managers can use to help reignite employees’ passion for their jobs. Discover how to design peer recognition programs and no-cost incentive programs. Learn how to organize and run Idea Campaigns, “Shining Stars,” Idea Olympics, and Vampire Extermination Expeditions—programs making work efficient, fun, and productive. Learn from the expert on how these programs can improve retention, reduce turnover, and have a major impact on job satisfaction and employee engagement.
Fired Up!
Leading Your Organization to Achieve Exceptional Results
Every organization today must achieve higher levels of performance. Success depends on your ability to manage change, improve financial results, build customer loyalty, and motivate your workforce from the bottom to the top. This session will help you design a road map and a long-term strategy that gets your business heading in the right direction and each person performing at a higher level—achieving peak performance. Learn dozens of ideas and strategies on improving performance, motivating your people to new levels, and innovative ways to grow your business.
Here Today, Here Tomorrow: Transforming Your Workforce from High-Turnover to High-Retention
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The key to success for any organization is the ability to attract and retain skilled and talented people. Good organizations make employee retention a core element of their talent management and organizational development strategy. Those that fail to make it a priority risk losing their top talented people to the competition. This session shows you how to design an effective talent management strategy that provides a comprehensive roadmap for not only attracting and keeping talented employees but also motivating and engaging them to achieve a higher level of performance and productivity. This session is jam packed with tips, practical ideas, and easy-to-implement advice for creating a motivating, high-retention culture.
Five Key Steps:
Transformational Leadership for a Changing World
The actions taken by the leader are the driving force in building effective teams, improving performance, and engaging and retaining a talented and skilled workforce. This session will provide attendees with key strategies that drive performance and inspire and motivate people to go above and beyond. You will learn how to reward, motivate, engage, make accountable, and coach people toward higher performance. By building confidence in your abilities you will be able to handle leadership challenges and guide your people to sustained high performance. You will gain a comprehensive range of very practical and highly effective leadership tools and approaches that can be implemented immediately.
Fast, Focused and Friendly: The Key Essentials of Great Customer Service
Learn to create a powerful culture of exceptional customer service that permeates and drives the actions of the entire organization. This program will help you create a five-step service quality process that develops the right attitudes and behaviors and emotionally connects with your customers. Discover how to hire, manage, and reward your employees so they act quickly, take responsibility, and deliver a high level of service. Learn how to train your employees to become your ambassadors that will keep your customers pleased and coming back. This session provides dozens of tips and strategies that can be implemented immediately.
Emotional Intelligence & DISC Training Programs
Individual behavior styles and our emotional intelligence (soft skills) have a direct impact on our interpersonal relationships in the workplace. Individuals differ from each other in fundamental ways, including their values, behaviors, talents, temperaments, wants, and beliefs. Our workshop will help individuals understand each other better and appreciate the unique strengths and differences each person brings to the office. As a result, you will become a better leader, communicator, and team member and gain key strategies to create highly effective working relationships. The workshop incorporates a personalized behavior assessment to give a more complete understanding of yourself and others.
