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Motivating and Rewarding Your Global Workforce

Motivating and Rewarding Your Global Workforce

Employee appreciation / Employee Engagement / Employee engagement speaker / Employee Motivation Articles / Employee Recognition / Human Resource Management / Job Satisfaction / Talent Management

Remote work has become more popular than ever. It’s not just domestic companies that are employing remote workers, either. A growing number of international companies are now hiring workers from anywhere, PayScale says. Leading an international workforce has some advantages, but it can also present some management challenges, including hiring, project management and worker engagement. Here are thr... Read More »

3 Proven Ways Call Centers Can Better Streamline Operations

3 Proven Ways Call Centers Can Better Streamline Operations

Customer Service / customer service training / Human Resource Management

Customer Service is Important to Call Centers Customer service has come a long way. These days, businesses have more options than ever before to customize the live support experience — and technology is playing an increasingly vital role in keeping customers satisfied. Of course, existing processes can always be improved upon. In particular, when it comes to improving the customer service experien... Read More »

How Can Stress Negatively Affect Teams?

How Can Stress Negatively Affect Teams?

Behavior Assessments / Communication Articles / Employee Engagement / Team Building

Workplace stress assessments are often carried out to help teams perform at an optimal level. Much can be achieved when organizations identify possible sources of stress, which can include a controlling management style, lack of job security, or an excess of responsibility matched with little control over goals, roles, or procedures. Stress can negatively affect teams by making workers feel overwh... Read More »

2018 Workforce Forecast | Herman Group

2018 Workforce Forecast | Herman Group

Human Resource Management

Every year at about this time, The Herman Group issues its annual forecast. This Herman Trend Alert is intended to provide employers with insights about what to expect in the coming years, so that they may position themselves for success. 2018 is going to be a challenging year for employers looking to hire the talent they need. The intensifying labor shortages will prompt a variety of changes to t... Read More »

Keeping Staff Healthy To Minimize Financial Loss During Winter

Keeping Staff Healthy To Minimize Financial Loss During Winter

Good Places to Work / Human Resource Management

Without a doubt one of the most frustrating aspects of winter is sickness. Between the flu, the common cold, stomach bugs and everything else doing the rounds, employees are more than likely to miss quite a few days of work.  This can be both frustrating and debilitating from a business standpoint with the Harvard Business Review reporting that sick workers cost American businesses in excess of $2... Read More »

Emotional Intelligence Training to Position Yourself for Personal & Organizational Success

Human Resource Management

Developing Emotional Intelligence to Position Yourself for Personal, Team, and Organizational Success Resources Webinar handouts Purchase an EI assessment EI Certification Training Without strong and effective relationships in business, today’s fast-paced, team-based and global work environments can’t function with peak efficiency. Maximum results will not be achieved. Emotional Intelligence (EI) ... Read More »

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