Supporting Change helps managers learn to understand and to interpret change. By understanding it, managers can more clearly communicate change to their team. This clear communication helps to reduce misunderstanding and anxiety. It also helps the change initiative gain acceptance more quickly – minimizing lost productivity and decreased performance.
Supporting Change is one of the courses included in Vital Learning Corporation’s Supervision Series. It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, it is recommended that learners first experience the two foundation modules, Essential Skills of Leadership and Essential Skills of Communicating prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers.
Course Objectives
When you have completed the Supporting Change course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill by:
- Understanding and interpret change and the impact on your team members.
- Viewing change and the anxiety it can cause team members as natural and inevitable.
- Assisting your team members as they adjust to change.
- Involving team members in the process of change.
- Helping your team members make the change.
- Following up on initial meeting to make sure adjustment to the change is going as planned.
E-Learning Course Features
- Courses are approximately 60-90 minutes in length
- Each course can be retaken and is available online for up to 12 months
- Downloadable course completion certificate provided
- Available 24/7 for initial learning or just-in-time skill refreshment
- Full bookmarking capability so you can start and stop at anytime
- Features a high degree of interactivity that engages adult learners
- Each course contains interactive exercises and simulations and assessment tools
- Includes a pre and post test so it’s easy to measure knowledge acquisition
- Self-awareness inventories
- Skill practice sessions connect the skill points to realistic business challenges
- Online courses can be blended to include a workbook
- Administrative tracking mechanism to view student progress
- Onsite licensing for larger organizations
Facilitator Training Kit Includes:
Facilitator Guide
- DVD
- Word by Word Script
- Pre and Post Tests
- PowerPoint Slides
- Reading Lists
- Internet Bridge
- Memory Card
- Test Answers
- Certificate of Completion
- Program Evaluation
- Self-Assessment Worksheet
- Action Plan Worksheets
- Announcement Letters
DVD Video
- Introduction followed by a scenario displaying positive use of the skills discussed in the program
- Video segments focusing on modeling positive behaviors for skill practices
- 4-6 Vignettes–Includes both Professional and Industrial versions
Participant Workbook
- Approximately 90 pages
- Exercises, forms, skill practice aids, and a video synopsis.
- Job Aids section with tools and resources for applying the skills learned.
- Memory Jogger Card providing a handy reminder of the workshop’s skill points.