Developing Performance Goals and Standards

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Classroom Facilitator Kit Brochure

Course Description

Developing Performance Goals and Standards is one of the courses included in Vital Learning Corporation’s Supervision Series. It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, it is recommended that learners first experience the two foundation modules,Essential Skills of Leadership and Essential Skills of Communicating prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers.

Unless managers and team leaders are successful in spelling out the organization’s specific goals, their team members are not going to know how to meet those objectives. This module shows trainees how to establish specific, measurable, attainable, results-oriented, and time-framed performance goals. It then illustrates the steps that gain team member agreement and commitment to those performance goals.

Course Objectives

When you have completed the Developing Performance Goals and Standards course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill by:

  • Defining goals, objectives and performance standards.
  • Identifying and set performance standards that are specific, measurable, attainable, results-oriented, and time-framed, using concrete active language.
  • Establishing time limits for all performance standards.
  • Involving team members in creating their own individual performance standards.
  • Negotiating with team members to develop effective S.M.A.R.T.-based performance standards.
  • Monitoring team members’ progress toward their goals by holding individual review meetings.

E-Learning Course Features

  • Courses are approximately 60-90 minutes in length
  • Each course can be retaken and is available online for up to 12 months
  • Downloadable course completion certificate provided
  • Available 24/7 for initial learning or just-in-time skill refreshment
  • Full bookmarking capability so you can start and stop at anytime
  • Features a high degree of interactivity that engages adult learners
  • Each course contains interactive exercises and simulations and assessment tools
  • Includes a pre and post test so it’s easy to measure knowledge acquisition
  • Self-awareness inventories
  • Skill practice sessions connect the skill points to realistic business challenges
  • Online courses can be blended to include a workbook
  • Administrative tracking mechanism to view student progress
  • Onsite licensing for larger organizations

Vital Learning KitFacilitator Training Kit Includes:

Facilitator Guide

  • DVD
  • Word by Word Script
  • Pre and Post Tests
  • PowerPoint Slides
  • Reading Lists
  • Internet Bridge
  • Memory Card
  • Test Answers
  • Certificate of Completion
  • Program Evaluation
  • Self-Assessment Worksheet
  • Action Plan Worksheets
  • Announcement Letters

Vital Learning CertificateDVD Video

  • Introduction followed by a scenario displaying positive use of the skills discussed in the program
  • Video segments focusing on modeling positive behaviors for skill practices
  • 4-6 Vignettes–Includes both Professional and Industrial versions

Participant Workbook

  • Approximately 90 pages
  • Exercises, forms, skill practice aids, and a video synopsis.
  • Job Aids section with tools and resources for applying the skills learned.
  • Memory Jogger Card providing a handy reminder of the workshop’s skill points.
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