The Friendly-Factor: Creating a Work Environment that Attracts and Keeps the Workforce

Take your pick. Which type of place do you want to work at: One that is cold and gives you a sense no one cares, or one that makes you feel good and appreciated? Money and benefits are important, but studies show in the long run the work environment–the feeling they get when they come to work–is more important in retaining and motivating people.

People like a friendly place to work. The friendly-factor does not require a large investment and expense, but it does require time and thoughtful consideration. Take for example a construction equipment dealership in Louisville, KY. Their turnover is almost nonexistent. This is quite an accomplishment in an industry facing a shortage of 100,000 technicians.

Their employees and service technicians share in a profit-sharing plan that could possibly mean $700,000 upon retirement. They are eligible to participate after one year and become fully vested after six years. No one has quit after becoming vested in this company. To further help his employees, the owner brings in a financial advisor to help the employees pick stocks, plan for retirement, or to get advice on buying a house or saving for a child’s college education.

Other friendly-factor benefits:

Creating a friendly-factor work environment takes time, and it takes managers who truly care about individuals.

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Additional Information

Additional information on employee retention:

  • Employee retention book
  • Employee retention tips
  • Employee retention workshop
  • Employee retention strategy
  • Employee engagement
  • Employee retention resources
  • Articles on employee retention

Additional information on talent management:

  • Articles on talent management
  • Talent management strategy