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We help businesses transform themselves into exceptional places to work that attract, retain and motivate people to their full potential.

“Creating Great Places to Work”

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zappos

February 10, 2014 by Greg

Zappos Amazing Company Work Culture

Zappos is one of my favorite places to work. They have mastered managing their with 10 key values. Here is a good video where Tony Hsieh explains the process. Find out more about Zappos and what they do to create a great place to work.

Filed Under: Case Studies/White Papers, Customer Service, customer service training, Employee Selection, Human Resource Management, Job Satisfaction, Team Building Tagged With: zappos, zappos culture

September 18, 2013 by Greg

3 Day Culture Boot Camp – Training – Zappos Insights

This is an awesome training experience all business people should attend: 3-Day Boot Camp Event If you are a leader who is serious about creating and maintaining positive change in your workplace, the 3-Day Boot Camp is for you. The three days that you will spend with the Zappos Family will give you a full […]

Filed Under: Customer Service, customer service training, DISC Training, Employee Engagement, Employee Motivation Articles Tagged With: customer relationship management, values, zappos

August 15, 2012 by Greg

Creating a Great Place to Work | Navigator #180

Creating a Great Place to Work As the economy rebounds businesses are focusing on making their organizations better places to work. They are realizing if employees and managers are unhappy, they are going to leave. Pay and benefits are important, but many people are choosing happiness, meaningful work and job satisfaction as the most important […]

Filed Under: Communication Articles, Customer Service, customer service training, Good Places to Work, Growing a Business, The Navigator Newsletter Tagged With: happiness at work, zappos

July 7, 2011 by Greg

Creating a Great Place to Work

Everyone is a VIP at Zappos!

Creating a Great Place to Work As the economy rebounds businesses are focusing on making their organizations better places to work. They are realizing if employees and managers are unhappy, they are going to leave. Pay and benefits are important, but many people are choosing happiness, meaningful work and job satisfaction as the most important […]

Filed Under: Employee Retention, Good Places to Work, Job Satisfaction, Leadership, Talent Management Tagged With: employee engagement, employee motivation, employee retention, great workplaces, human resource management, job satisfaction, motivational speaker, zappos

May 6, 2010 by Greg

Happiness at Work | How Zappos Delivers a Great Place to Work

Greg and Tony Hsieh, President of Zappos.com

Happiness at Work Zappos is a true American success story. Not only are they a financial powerhouse, but an amazing place to work. Zappos is an online retailer that sells shoes and other merchandise. They have approximately 1500 employees and are located in Las Vegas and at their distribution center in Kentucky. For several years […]

Filed Under: Case Studies/White Papers, Good Places to Work, Job Satisfaction, Leadership Tagged With: customer satisfaction, customer service, employee engagement, employee motivation, employee retention, employee turnover, human resource management, job satisfaction, leadership speaker, leadership training, management skills, managing employee retention, motivational speaker, reward and recognition, shoe sales, team building activities, transformational leadership, zappos

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