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Chart Your Course International

Greg P. Smith

SPEAKER |  AUTHOR  |  LEADERSHIP TRAINER

Helping leaders and teams overcome setbacks and build a stronger future.  

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transformational leadership

September 7, 2026 by Greg

Fish on Fridays: A Memoir of Bad Breaks, Hard Lessons and Unexpected Strength

Fish on Fridays: A Memoir of Bad Breaks, Hard Lessons and Unexpected Strength None of us gets through life alone. Fish on Fridays is filled with the people who influenced my journey—family, friends, military colleagues, mentors, leaders, and the people who showed up when life became difficult. Some stories will make you laugh. Some will […]

Filed Under: Fish on Fridays: A Memoir of Bad Breaks Tagged With: employee appreciation ideas, employee motivation, fish on fridays, inspirational, leadership training, management skills, team building, transformational leadership

December 1, 2021 by Greg

Leader vs. Manager: What Are the Differences?

Leader vs. Manager: Important Differences You Should Be Aware About Should a manager be a leader? Check 6 aspects that differentiate these roles and find out whether managers should embrace leadership. Organizations try to blur the boundaries between positions, leveraging multitasking. The same goes for managers and leaders. Can you use these concepts interchangeably, or […]

Filed Under: Leadership, Leadership Development, Leadership Keynote Speaker, Leadership Speaker, management skills, Talent Management, Team Building Tagged With: Drivers of Employee Engagement, employee engagement, leadership development, motivational speaker, transformational leadership

April 13, 2013 by

The Rules of Retention

Employee dissatisfaction is on the rise, especially among entry-level and mid-level employees. A recent study from Dale Carnegie Training found that only 23 percent (that’s one in four!) of non-management workers reported being engaged at their current job. Meanwhile, almost 70 percent of non-engaged workers said they would leave their current job for as little […]

Filed Under: Case Studies/White Papers, Communication Articles, Employee appreciation, Employee Engagement, Employee Motivation Articles, Employee Recognition, Employee Retention, Employee Turnover, Free Business Articles, Good Places to Work, Job Satisfaction, Talent Management, The Navigator Newsletter Tagged With: Drivers of Employee Engagement, employee appreciation and recognition, employee appreciation ideas, employee engagement, employee engagement articles, Employee Engagement Strategies, employee job satisfaction, employee motivation, employee retention, employee retention ideas, employee turnover, how to improve employee engagement, human resource management, transformational leadership

January 28, 2013 by

Five Rules for Giving Employees Feedback

We all know how to praise and reward, but giving constructive criticism to your employees is also important. Addressing a problem can be awkward, and many managers avoid criticizing their staff until a problem swells out of control. This is poor leadership and can be avoided by guiding employees’ performance with consistent feedback. When done […]

Filed Under: Communication Articles, Employee Engagement, Free Business Articles, Good Places to Work, Human Resource Management, Leadership, The Navigator Newsletter Tagged With: employee engagement, employee feedback, employee motivation, human resource management, leadership, performance feedback, talent management, transformational leadership

January 7, 2013 by

Six Resolutions for a Winning Corporate Culture

The start of a new year is a great time for companies to assess their corporate environment. Consider it your corporate culture resolutions list. Here are six steps to get you started in the right direction. Be the leader. A winning corporate culture starts at the top. Sincere leaders who are transparent about their decisions, […]

Filed Under: Communication Articles, Employee appreciation, Employee Engagement, Employee Motivation Articles, Employee Retention, Free Business Articles, Good Places to Work, Growing a Business, Human Resource Management, Job Satisfaction, Leadership, Talent Management, Team Building Tagged With: employee engagement, employee motivation, employee motivation tips, employee retention, human resource management, management skills, managing employee retention, transformational leadership

May 6, 2010 by Greg

Happiness at Work | How Zappos Delivers a Great Place to Work

Greg and Tony Hsieh, President of Zappos.com

Happiness at Work Zappos is a true American success story. Not only are they a financial powerhouse, but an amazing place to work. Zappos is an online retailer that sells shoes and other merchandise. They have approximately 1500 employees and are located in Las Vegas and at their distribution center in Kentucky. For several years […]

Filed Under: Case Studies/White Papers, Good Places to Work, Job Satisfaction, Leadership Tagged With: customer satisfaction, customer service, employee engagement, employee motivation, employee retention, employee turnover, human resource management, job satisfaction, leadership speaker, leadership training, management skills, managing employee retention, motivational speaker, reward and recognition, shoe sales, team building activities, transformational leadership, zappos

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RECENT POSTS

  • 10 Things I learned at North Georgia College/UNG September 15, 2026
  • Fish on Fridays Book Is Here September 9, 2026
  • Fish on Fridays Is Here September 7, 2026
  • Fish on Fridays: A Memoir of Bad Breaks, Hard Lessons and Unexpected Strength September 7, 2026

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