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Chart Your Course International

Greg P. Smith

SPEAKER |  AUTHOR  |  LEADERSHIP TRAINER

Helping leaders and teams overcome setbacks and build a stronger future.  

Call 770-860-9464

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Online Healthcare Management Classes

Healthcare Supervisory and Management Programs

Improve Employee Learning With Our Online Healthcare Management and Leadership Training Programs

High performing leaders drive high performing teams and help create successful organizations. Our training development courses help hospital and clinic managers and team leaders maximize their effectiveness and better understand what it takes to build, develop, and grow exceptional organizations. Our training courses can be delivered online, in the classroom or you can order our facilitator kits.

We have over 300+ online management training courses available and offer training programs.  We provide a tailored and flexible solution that can help either yourself and your employees improve their skills and effectiveness.

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Coaching Job Skills (Healthcare)

On Demand

Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a …

Communicating Up (Healthcare)

On Demand

Communicating Up teaches that most managers and team leaders realize the importance of upward communication, …

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Delegating (Healthcare)

On Demand

Delegating provides the tools necessary to develop messages that communicate the “what” and the “why” …

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Developing Performance Goals and Standards (Healthcare)

On Demand

Developing Performance Goals and Standards teaches that unless managers and team leaders are successful …

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Effective Discipline (Healthcare)

On Demand

Effective Discipline teaches managers effective techniques for addressing problem behavior.  This …

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Essential Skills of Communicating

On Demand

Essential Skills of Communicating provides the tools necessary to develop clear, concise messages.  This …

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Essential Skills of Leadership (Healthcare)

On Demand

Essential Skills of Leadership is the first step to developing successful managers.  This course …

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Improving Work Habits (Healthcare)

On Demand

Improving Work Habits provides the tools necessary to recognize and to address poor work habits – even …

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Managing Complaints (Healthcare)

On Demand

Managers and team leaders are often the first to hear team member complaints.  This course includes …

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Providing Performance Feedback (Healthcare)

On Demand

Providing Performance Feedback shows the way evaluation is done by the experts.  This course …

ONSITE TRAINING | CLASS | WORKSHOP | SEMINAR | PROGRAM

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Customer service training provided in these other cities:

We are available in Atlanta, Arizona (Phoenix, Tucson, Mesa), California customer service training in Los Angeles, San Diego, San Jose, San Francisco, Fresno, Sacramento and healthcare management workshops in Long Beach. Texas is one of our favorite states so there are hospitality training programs in Houston, San Antonio, Dallas, Austin, Ft. Worth, and Austin. Virginia has Virginia Beach and Washington State, Seattle. Workshops and certification can be taught in Tampa, Florida, Gainesville, Florida, Chicago, and Louisville, KY, DISC and Baltimore, MD, DISC certification classes are possible as DISC training in Boston, MA, and Detroit, MI. Kansas City certification classes are offered. DISC behavior training in cities such as Omaha, Las Vegas, Albuquerque, and North Carolina (Charlotte customer service, Durham and Raleigh management training, RTP) classes. New York, NY, DISC workshops located in Columbus, OH, Oklahoma City and Portland OR. We now serve the Washington D.C. area for online training. Wherever you are, we are available for customer training and management development training.

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      Leadership

      • Essential Skills of Leadership
      • Essential Skills of Communicating
      • Developing Performance Goals & Standards
      • Providing Performance Feedback
      • Achieving Communication Excellence

    Improving Individual & Team Performance

    • Solving Workplace Problems
    • Managing Complaints
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    • Resolving Conflicts
    • Coaching Job Skills

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    • Delegating
    • Supporting Change
    • Communicating Up
    • Professionalism in the Office
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    • Motivating Others

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    (770) 860-9464
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