PERSONAL NOTE FROM THE LEAD NAVIGATOR
Have you ever heard someone say, “I hate working with you?” It is always a pleasure to work with people with you like. However, it is a nightmare when you have to work with people you don’t. Some people seem to enjoy making others miserable. It is even worse when those negative feelings affect an entire team or department. As a leader, your credibility is at stake if you wait too long to take action or do nothing about it.
For those of you who may be working with a dysfunctional team, I encourage you to learn about our Dynamic Teambuilding workshop described below.
I will be attending and speaking at a conference in Shanghai, China, September 22-28. I also will visit the World Expo. If there are any Navigators who may want to meet up while in country, please let me know.
To your success,
President and Lead Navigator
Greg on Television
Click on this link to view a television interview filmed at the National SHRM conference in San Diego. The topic is Leading Employees with Innovation and Motivation.
Creating an Effective Mentoring Program for Leadership Development
How do you retain and prepare your best talent to lead? Mentoring programs are one of the most effective tools in achieving business results. The authors of the book, War on Talent reported, “Of those who have had a highly helpful mentoring experience, 95 percent indicated it motivated them to do their very best, 88 percent said it made them less likely to leave their company, and 97 percent said it contributed to their success at the company.”
Many organizations have discovered providing a mentor for high performing employees not only helps them settle into their job and company environment, but also contributes to a lower employee turnover rate and greater job satisfaction.
A mentor, basically, is someone who serves as a counselor or guide. Being asked to serve as a mentor is an honor. It indicates the company has faith in the person’s abilities and trusts him or her to have a positive impact on the situation. The use of a mentor may be an informal, short-term situation or a more formal, long-term assignment.
How to Enhance Communication and Build Effective Teams
Individual behavior styles and preferences have a direct impact on our interpersonal relationships in the workplace. Team members differ from each other in fundamental ways including their values, behaviors, talents, temperaments, wants and beliefs. Our workshop will help individuals understand each other better and appreciate the differences each person brings to the job. As a result, you will become a more successful leader and make interactions with others more rewarding and effective. The workshop incorporates a behavior assessment to give a more complete understanding of yourself and others. This program will unlock some of the mysteries in dealing with people on and off the job.
SUPER SUMMER SALE!
|Customer Service Training Video Library|
Train your entire workforce in the art of exceptional customer service. The Service First Video Library is a powerful video-based training system making it easy to train any number of employees – with no limits – with immediate results. The program includes 12 videos, slides, facilitator guide and handouts. The videos are appropriate for any industry.Save $100
Includes free shipping globally
Fired Up! Leading Your Organization to AchieveExceptional Results
Regular price: $24.95
Team Motivation Kit
Click this link and then scroll down to the bottom of the page.
DISC Certification Training
Individual DISC behavior styles and preferences have a direct impact on our interpersonal relationships at home and at the workplace. We deliver our DISC training programs in three formats:
- DISC Certification (Phone/Web conferences) More information
- Onsite at your location
- Two-Day Advanced DISC Training Program (Atlanta)
Class dates for the two-day Master Certified Professional Behavioral Strategist Program. More information
“Greg Smith recently trained me on the DISC profile. He is a dynamic and charismatic trainer and facilitator. Greg is excellent at establishing clear directions and explaining why we’re doing what we’re doing. He communicated the information in a clear and easy manner for me to learn and comprehend the material. He was also very patient and flexible with his time. Greg has a very warm and gracious spirit and is exceptionally helpful. Immediately following Greg’s training I felt fully prepared and ready to tackle my first DISC facilitation assignment. I strongly recommend Greg to anyone who needs a trainer/motivator with a positive attitude and wonderful teaching style.”
CEO – OneSCSI
WHAT WE DO:
HELPING ORGANIZATIONS CHART THEIR COURSE
Greg Smith is a dynamic keynote speaker, author and organizational improvement consultant. He is the CEO and Lead Navigator of Chart Your Course International located in Atlanta, Georgia.
We help clients in the following areas:
–Leadership & Organizational Effectiveness
–Selection and Hiring Solutions
–Creating a Customer Service Culture
—Detailed List of Services
Contact us to arrange a complimentary discussion on how we may be able to assist you.
For those of you needing a little laugh, we invite you to visit the Daily Cartoon page on our website. The cartoons are provided by Ted Goff and Scott Adams.