QUOTE WORTH REMEMBERING
“You never find yourself until you face the truth”
PERSONAL NOTE FROM THE “CAPTAIN”
An interesting article appeared in the April 5 edition of the Wall Street Journal, “CEOs Welcome Recovery to Look After Staff.” According to the article, now that the economy is improving, more CEOs are taking time to communicate about issues employees have about their work environment. Well, it is about time!
Most businesses have been struggling for the past couple of years. Employees have been doing the jobs of two and three people. For some, the efforts could be too late. Bridges have been burned. Companies and CEOs should have been communicating throughout the downturn. Taking care of people is not just something you do when the economy improves.
I think the TV show, Undercover Boss, has done a lot to enlighten bosses on the importance of appreciating and understanding life on the frontline. Many companies have regrettably forgotten about their people.
May I remind you about a segment I wrote in Navigator #161 about falling job satisfaction scores.
In a 2010 survey conducted by Right Management, 900 North American workers were asked “Do you plan to pursue new job opportunities as the economy improves in 2010?” They answered:
60% – Yes, I intend to leave
21% – Maybe, so I’m networking
6% – Not likely, but I’ve updated my resume
13% – No, I intend to stay
President and Lead Navigator
DISC Certification Training
Basic DISC Certification (Web Conference)
Two-Day Advanced Training Program (Atlanta)
Come hear Greg speak at the following conferences:
April 22: United Fresh Produce Association-Las Vegas
Fired Up! Leading Your Organization to Achieve Exceptional Results
April 28: SHRM Staffing Management Conference-Orlando
Using Assessments to Identify, Hire and Develop Top Talent
GET FIRED UP!
Greg’s latest book, Fired Up! Leading Your Organization to Achieve Exceptional Results has gone to the printers and will be out this month. Take advantage of our pre-publication special just for Navigator Newsletter subscribers for $19.95 and save $5.95 off the regular price. He will be glad to autograph your copy. Just let us know.
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TIPS TO GET PEOPLE FIRED UP!
Here are a few new tips you can adapt to help you create a more productive and motivated work environment.
• Gold Stars and Frogs
Each Monday morning, Wachovia Bank sets milestones for the week with input from staff members. On Fridays, employees receive a gold star and $2 (funny money) for each milestone met. Employees can also recognize their peers with a sticker of a frog, which is worth $1. Staff members display the gold stars and frogs on a white cardboard poster. At the end of each month, they hold a random drawing for a dinner ($50.00) and movies ($25.00).
• Generate Competition
Here is a tip from the U.S. Air Force: Once each quarter the wing commander recognizes the airman, NCO (noncommissioned officer) and Senior NCO of the quarter at a Commander’s Call. Nominations come from within each unit, which then works to support their nominee, thereby generating competition between units.
SURVEYS & GENERAL INFORMATION
Nursing Job Dissatisfaction Will Affect Us All
AMN Healthcare recently conducted its 2010 Survey of Registered Nurses to address the issues of job satisfaction levels and if the recession is affecting nursing career plans. The survey was sent to registered nurses via e-mail and 1,399 nurses completed the survey.
The survey found that almost half (44%) of all nurses plan to make a career change over the next three years, and that more than one-third of the respondents experience job dissatisfaction. Almost 50% of the respondents were nurses between the ages of 40-49, and 59% of the nurses currently hold a position on their hospital’s permanent staff.
AMN Healthcare’s survey also found:
>15% of nurses plan to seek a new place of employment should the economy improve a year from now.
>28% of nurses agree with the statement, “I will not be working in this job a year from now.”
>46% of nurses agree with the statement “I worry this job is affecting my health.”
>29% of nurses plan to take steps in the next one to three years that would take them out of nursing altogether (by retiring or seeking non-nursing jobs) or reduce the volume of clinical work they do (by switching to part-time or less demanding roles).
>8% of nurses returned to the nursing workforce over the last two years, 3% for economic reasons.
>Only 6% of nurses are very confident that healthcare reform will provide a mechanism for ensuring an adequate supply of nurses.
>The majority of nurses (55%) believe that the quality of care that nurses provide today has declined compared to when they started in nursing.
>More than one-third of nurses (36%) said they either would not recommend nursing as a career to young people or were not sure that they would.
Source: Sarah Kearns, for HealthLeaders Media, February 9, 2010
Know the Competition
According to a survey of 25,000 employees in 17 U.S.-based companies, 65 percent of workers said they do not receive enough information about their competitors while 39 percent said the information they receive is adequate enough to differentiate their company’s products and services from the competition.
Source: Towers Perrin
YOU CANNOT AFFORD TO HIRE OR PROMOTE THE WRONG PERSON
Have you ever made a bad hiring decision? Did the person you hired turn into someone different than how he presented himself during the interview? A properly designed interviewing and hiring process could have prevented the mistake and saved you time, frustration and money.
Many organizations are using some form of hiring assessment. Assessments provide you an unemotional evaluation of a candidate’s behavior, attitude and values – qualities difficult to judge in an interview alone.
We provide a comprehensive portfolio of hiring and development assessments. Please contact us if we can provide a customized solution to your hiring and development needs.
We also conduct DISC certification training.
Contact us at 770-860-9464 for additional information.
Helping Organizations Chart Their Course
Greg Smith is the founder of Chart Your Course International. As an organizational development strategist and management consultant, he helps executives and business owners improve individual and organizational performance. He and his cadre of business performance specialists design strategies and processes to grow your organization and implement business initiatives, creating clearer direction, increased profitability, stronger executive teams, improved communication and happier and more productive employees.
Contact us to arrange a complimentary discussion on how we maybe able to assist.
For those of you needing a little laugh, we invite you to visit the Daily Cartoon page on our website. The cartoons are provided by Ted Goff and Scott Adams.