Customer Service First Training Library/12 DVD’s
Train your entire healthcare workforce in the art of exceptional customer service. The Service First Video Library is a powerful video-based training system making it easy to train any number of employees – with no limits – with immediate results. The program includes 12 videos, slides, facilitator guide and handouts. The videos are appropriate for any industry.
Leading Empowered Teams for Service Quality For Managers & Supervisors
Leading Empowered Teams for Service Quality is a great customer service training course to improve team building and customer service.
LOYAL FOR LIFE
For Front-line Employees
Loyal For Life is a one session, video-based customer service training program. The program is designed to implemented in 2-4 hours. Content focuses on service recovery, handling customer complaints and empowerment.
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Healthcare with Feelings: Creating the Ultimate Patient Experience
Healthcare with Feelings is our latest customer service training for healthcare centers, hospitals, clinics, labs, admin and healthcare workers in general. Healthcare with Feelings will help new and experienced staff members deliver a powerful impact on employee performance and the quality of care your organization provides.
The essence of healthcare is caring, but caring is more than just a word. Caring is how we feel about our we provide services, treatment and support. more than simply being physically present. you patients’ feelings into account and adapting reflect their needs as well as their desires.
EMPOWERMENT
Learn how to make on-the-spot decisions with confidence. Discover how permission to perform and please customers will give you the keys to the Kingdom of Empowerment so you and your organization can rise to greater levels of success.
ONSITE TRAINING | CLASS | WORKSHOP | SEMINAR | PROGRAM
Customer service in healthcare training provided in these other cities:
Our healthcare customer service training programs are available in Atlanta, Arizona (Phoenix, Tucson, Mesa), California customer service training in Los Angeles, San Diego, San Jose, San Francisco, Fresno, Sacramento and healthcare management workshops in Long Beach. Texas is one of our favorite states so there are hospitality training programs
Healthcare Customer Service Training
in Houston, San Antonio, Dallas, Austin, Ft. Worth, and Austin. Virginia has Virginia Beach and Washington State, Seattle. Workshops and certification can be taught in Tampa, Florida, Gainesville, Florida, Chicago, and Louisville, KY, Healthcare training and Baltimore, MD, Healthcare training classes are possible as healthcare training in Boston, MA, and Detroit, MI. Kansas City certification classes are offered. Healthcare customer satisfaction training in cities such as Omaha, Las Vegas, Albuquerque, and North Carolina (Charlotte customer service, Durham and Raleigh management training, RTP) classes. New York, NY, healthcare training workshops located in Columbus, OH, Oklahoma City and Portland OR. We now serve the Washington D.C. area for online training. Wherever you are, we are available for customer training and management development training.
