Employee of the Month

Is your Employee of the Month Program doing more harm than good?

Here is a question someone sent me about starting an Employee of the Month (EOM) Program and my response.

I attended your session in Philadelphia, “The Care and Feeding of Staff: Energize, Engage and Motivate Your Work Force.” The timing was just right. Our firm is beginning an ‘Employee of the Month Award’. We hope this will be a morale booster.

I wanted to know if you could give me some pointers. Can you suggest some criteria for such an award? Also, should the employees decide what criteria should be used?

Our law firm is relatively small. We have five attorneys with a support staff of ten. Several employees have over fifteen years service with the company. Any suggestions would be greatly appreciated.

My response:

I applaud your efforts in wanting to create a reward and recognition program, but being a small firm makes an EOM Program that much more challenging. Most of the Employee of the Month Programs I have seen have unintended consequences and do not work as intended. The results fall short and in some cases does more harm than good. Why?

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For more information

Administrative Professionals’ Week (April 24-30)
Here is an opportunity for employers to recognize and celebrate the contributions of these key front-line team members.

Take Our Daughters and Sons to Work (April 28)
Employers can introduce children to the workplace of their future and encourage them to start thinking now about how their career-related dreams can be achieved.

FACTOIDS AND SURVEYS

Family-Friendly Workplaces

An academic report finds 14 of the 15 most competitive countries in the world provide paid sick leave, 13 guarantee paid leave for new mothers, 12 provide paid leave for new fathers and 11 provide paid leave to care for children’s health needs.

Source: Raising the Global Floor by Jody Heymann and Alison Earle

Violence at Work

According to a survey of 1,000 Americans, 26 percent say they seriously thought, at least once, that someone in their workplace was capable of mass violence.

Source: Rasmussen Reports ~ Asbury Park, N. J.

The Gallup Organization

Findings revealed 64 percent of employees said they were extremely likely to begin or increase the intensity of their job search. An additional 19 percent said they were somewhat likely to increase their search.

The Society of Human Resource Management (SHRM) and the Wall Street Journal

Seventy-seven percent of companies said they do not have enough successors to their current senior-level managers already working in their organizations, according to a survey of 168 human resource managers at U.S. companies.

TIPS ON MOTIVATING EMPLOYEES

Welcome Letters from the President

At Del Norte Credit Union the president sends a welcome letter to all new hires and a congratulations letter for each significant anniversary with the company (5, 10, 15, 20 years)He personally signs each one and sometimes adds handwritten notes. He also calls employees on their anniversary. There are over 1,000 employees at Del Norte. Finally, the president draws four or five employees’ names each month and takes them to lunch.

Source: TNT: Dynamic Ideas to Reward, Energize and Motivate Your Teams

SUBMIT YOUR EMPLOYEE MOTIVATION TIP

We are on a global search for innovative ways to keep people motivated and engaged. Submitters will receive a copy of all the tips we receive.

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Customer Service Training Video Library

Train your entire workforce in the art of exceptional customer service. The Service First Video Library is a powerful video-based training system making it easy to train any number of employees – with no limits and with immediate results. The program includes 12 videos, slides, facilitator guide and handouts. The videos are appropriate for any industry.

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