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Understanding human behavior is the key to success both at home and at the office. Use the power of DISC to manage, motivate and improve relationships within your team and organization. DISC shows how we:
Express our internal emotions through our external behavior
Prefer to interact (temperament) with the environment and the people around us
The four DISC factors are as follows:
D = Dominance: How you address PROBLEMS and CHALLENGES
I = Influence: How you interact and influence PEOPLE and CONTACTS
S = Steadiness: How you deal with PACE and CONSISTENCY
C = Compliance: How you deal with PROCEDURES and CONSTRAINTS
Each week Greg will provide you a new DISC tip. Each tip will provide you advice to help you become a better communicator, understand each individual’s value and discover what motivates each of the four behavior styles. You can unsubscribe at any time.
Meet the Author
Greg Smith is President of Chart Your Course International, a management development firm located in Durham, NC. He shows people how to create exceptional places to work and has developed training programs for businesses in many different countries. Greg is the author of nine books and he is one of the nation’s leading authorities on business management, customer service and leadership. He was an Examiner for the Malcolm Baldrige National Quality Award, this nation’s highest award for business excellence. Harvard University recognized him in their Profiles in Business and Management: An International Directory of Scholars and Their Research.
