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Chart Your Course International

Greg P. Smith

SPEAKER |  AUTHOR  |  LEADERSHIP TRAINER

Helping leaders and teams overcome setbacks and build a stronger future.  

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Training and Development

June 9, 2025 by Greg

PERSONALITY AND PERFORMANCE: Key Attributes of Great Employees

What are the characteristics of a great employee? How can you identify those qualities as you go through the hiring process? And how do you track employees’ performance after you hire them? The first quality you should look for is personality. If the position you are looking for requires that the employee interact with your […]

Filed Under: Customer Service, Employee Retention, Employee Selection, Finding top talent, Generations at Work, Job interviewing, Training and Development Tagged With: best way to interview, customer service

June 29, 2023 by Greg

3 Tips to Build a Thriving and Invested Team Within Your Company

Photo by Brooke Cagle on Unsplash In today’s world, soft skills and interpersonal connections are becoming more valued than ever. While in the past employers and managers have primarily determined the success of employees based on their output or qualifications, now the importance of culture and bonds are becoming key factors. Teams within a business […]

Filed Under: Culture, Good Places to Work, Job Satisfaction, Millennials, Talent Management, Team Building, Training and Development, Work Life balance, Worklife Balance, Workplace Productivity

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