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The Navigator Newsletter

June 10, 2013 by

Futren’s Strategies for Employee Retention

Businesses in the hospitality and food and beverage industries face many challenges. They ride the ups and downs of the economy more closely than the healthcare, government, or high-tech sectors, and average two to three times the rate of employee turnover, according to 2012 numbers from the Society for Human Resource Management. One small business […]

Filed Under: Case Studies/White Papers, Communication Articles, Employee appreciation, Employee Engagement, Employee Motivation Articles, Employee Selection, Employee Turnover, Free Business Articles, Good Places to Work, Growing a Business, Talent Management, The Navigator Newsletter Tagged With: employee appreciation ideas, employee engagement, employee motivation, employee retention, employee turnover, great places to work, human resource management, job satisfaction, managing employee retention, small business

April 29, 2013 by Greg

Five Ways Leaders Turns Doubters into Doers

This past February Yahoo!’s fledgling CEO Marissa Mayer made her first misstep. In a company-wide email, she announced Yahoo! was changing its telecommute policy. Effective June 2013, all employees were required to work in the office. The email shortly went viral as the modern workforce gasped at her audacity. A former Google executive- wasn’t Mayer […]

Filed Under: Case Studies/White Papers, Employee Turnover, Free Business Articles, Good Places to Work, Human Resource Management, Job Satisfaction, Leadership, Talent Management, The Navigator Newsletter Tagged With: employee engagement, employee motivation, employee retention, employee turnover, human resource management, leadership development, leadership training, management skills

April 13, 2013 by

The Rules of Retention

Employee dissatisfaction is on the rise, especially among entry-level and mid-level employees. A recent study from Dale Carnegie Training found that only 23 percent (that’s one in four!) of non-management workers reported being engaged at their current job. Meanwhile, almost 70 percent of non-engaged workers said they would leave their current job for as little […]

Filed Under: Case Studies/White Papers, Communication Articles, Employee appreciation, Employee Engagement, Employee Motivation Articles, Employee Recognition, Employee Retention, Employee Turnover, Free Business Articles, Good Places to Work, Job Satisfaction, Talent Management, The Navigator Newsletter Tagged With: Drivers of Employee Engagement, employee appreciation and recognition, employee appreciation ideas, employee engagement, employee engagement articles, Employee Engagement Strategies, employee job satisfaction, employee motivation, employee retention, employee retention ideas, employee turnover, how to improve employee engagement, human resource management, transformational leadership

March 4, 2013 by

Cutting Costs/Curtailing Services Can Produce Crappy Customer Service

In uncertain economic times, it’s common for businesses to focus their time and energies on ways to cut costs.  However, many of the decisions to cut back have generated unintended, and in some cases, disastrous consequences. Some of these knee-jerk reactions can have a negative impact on a business’ performance and growth. We are seeing […]

Filed Under: Customer Service, customer service training, Employee Engagement, Employee Retention, Employee Turnover, Free Business Articles, Good Places to Work, Growing a Business, Human Resource Management, Job Satisfaction, Leadership, Talent Management, The Navigator Newsletter Tagged With: customer service, customer service training, employee engagement, employee training, growing a business. business development

February 18, 2013 by Greg

Nine Rules for Employee Engagement

Employee engagement is defined as the emotional commitment an employee has for a job or organization, which then drives their performance. Countless studies have proven that an engaged workforce contributes significantly to a business’ success. Results range from happier customers to higher profits and stock prices, to lower health care costs. Moreover, experts say employee […]

Filed Under: Employee appreciation, Employee Engagement, Employee Motivation Articles, Employee Recognition, Employee Retention, Employee Selection, Employee Turnover, Free Business Articles, Good Places to Work, Human Resource Management, Job Satisfaction, Talent Management, Team Building, The Navigator Newsletter Tagged With: Drivers of Employee Engagement, employee appreciation ideas, employee motivation, employee motivation tips, employee recognition tips, employee relations, employee retention, employee turnover, engaging staff, human resource management

January 28, 2013 by

Five Rules for Giving Employees Feedback

We all know how to praise and reward, but giving constructive criticism to your employees is also important. Addressing a problem can be awkward, and many managers avoid criticizing their staff until a problem swells out of control. This is poor leadership and can be avoided by guiding employees’ performance with consistent feedback. When done […]

Filed Under: Communication Articles, Employee Engagement, Free Business Articles, Good Places to Work, Human Resource Management, Leadership, The Navigator Newsletter Tagged With: employee engagement, employee feedback, employee motivation, human resource management, leadership, performance feedback, talent management, transformational leadership

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