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Chart Your Course International

Greg P. Smith

SPEAKER |  AUTHOR  |  LEADERSHIP TRAINER

Helping leaders and teams overcome setbacks and build a stronger future.  

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Recruitment

October 28, 2025 by Greg

Beyond the Resume: Navigating the New World of Hiring

In today’s competitive business landscape, relying solely on traditional resumes is no longer sufficient to identify the right talent for your organization. At Chart Your Course International, we recognize the transformative power of assessments in unlocking employee potential and driving organizational success. By utilizing proven methodologies, our assessments go beyond surface-level qualifications to reveal the […]

Filed Under: Behavior Assessments, Communication Articles, DISC Profile, DISC Training, Emotional Intelligence, Finding top talent, Hiring, hiring tips, Human Resource Management, Job interviewing, Job Satisfaction, Onboarding, Recruitment, Talent Management Tagged With: behavior assessments, disc assessments, employee assessments, employee turnover, hiring assessments, job interviewing, resumes

November 22, 2023 by Greg

Pre-employment Screening: How It Helps HR Department and The Role of Marketing in Hiring

Is your HR department experiencing prolonged delays in filling vacant positions within your company? If so, it’s time to reevaluate your recruitment and hiring practices. One key area to consider is the initial review of resumes, a stage notorious for slowing down the recruitment cycle. This extended hiring process not only consumes valuable time but […]

Filed Under: Employee Retention, Employee Turnover, Finding top talent, Hiring, hiring tips, Human Resource Management, Recruitment Tagged With: employee retention, employee turnover, human resource management

August 14, 2023 by Greg

Sales Strategy: Steps to Managing Better and Selling More

The ultimate goal for any business is to maximize revenue generation and profits. But it’s not always an easy endeavor. Achieving sales targets takes more than ordering your sales team to close more deals. You need a precise and well-thought-out sales management strategy and team management in place. This involves developing strategies, processes, and objectives […]

Filed Under: Recruitment, Reward & Recognition, Sales, Team Building Tagged With: sales management, sales strategy, sales training

March 21, 2023 by Greg

Getting Your Oil Changed the Ritz-Carlton Way

Customer service seems headed in the same direction as the Titanic.  Why?  For many shortsighted organizations it is about cutting costs, cutting corners with the hopes of driving up profits. One reason is most Americans feel customer service jobs are beneath them. This is particularly true with the younger generation entering today’s job market. Secondly, […]

Filed Under: Case Studies/White Papers, Customer Service, customer service training, DISC Training, Employee appreciation, Employee Retention, Employee Satisfaction Surveys, Recruitment, Workplace culture Tagged With: Best hotels, Deming award, Ritz, ritz carlton

December 15, 2022 by Greg

How To Retain Employees in an Unstable Job Market

Stop the Great Resignation There seems to be a buzz around the term “the Great Resignation,” or the shift we’ve seen in the job market during the pandemic. When people realize they have other opportunities that could put them in a better career position, they’re going to investigate them. So how can employers effectively retain […]

Filed Under: Employee Motivation Articles, Employee Recognition, Employee Retention, Employee Satisfaction Surveys, Human Resource Management, Recruitment, Team Building Tagged With: Drivers of Employee Engagement, employee motivation, employee retention

May 25, 2021 by Greg

6 Ways Employers Can Help Remote Employees be More Productive

  by Molly Barnes, Digital Nomad Life How productive are remote workers? You might think that working from home would discourage or impede productivity, but an April 2021 study showed the opposite to be true: It found that the increase in remote work during the pandemic is expected to boost U.S. productivity by 5%, mostly […]

Filed Under: Behavior Assessments, Communication Articles, Culture, Employee Recognition, Employee Satisfaction Surveys, Human Resource Management, Job interviewing, Job Satisfaction, Leadership Keynote Speaker, Leadership Speaker, Recruitment, Reward & Recognition, Time Management

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