Customer service seems headed in the same direction as the Titanic. Why? For many shortsighted organizations it is about cutting costs, cutting corners with the hopes of driving up profits. One reason is most Americans feel customer service jobs are beneath them. This is particularly true with the younger generation entering today’s job market. Secondly, […]
Recruitment
How To Retain Employees in an Unstable Job Market
Stop the Great Resignation There seems to be a buzz around the term “the Great Resignation,” or the shift we’ve seen in the job market during the pandemic. When people realize they have other opportunities that could put them in a better career position, they’re going to investigate them. So how can employers effectively retain […]
6 Ways Employers Can Help Remote Employees be More Productive
by Molly Barnes, Digital Nomad Life How productive are remote workers? You might think that working from home would discourage or impede productivity, but an April 2021 study showed the opposite to be true: It found that the increase in remote work during the pandemic is expected to boost U.S. productivity by 5%, mostly […]
Three Big Mistakes That Could Land Your HR Department in Hot Water
Everyone makes mistakes – but not all mistakes are created equal. Especially in human resources, some oversights can be disastrous. Today, we are going to go over three of the most egregious transgressions in this industry. Avoid these at all costs – and ignore them only at your own peril. Your human resources department has […]
5 Reasons Candidates Reject a Job Offer After a Remote Interview
Introduction: As a recruiter, the chances are that you spend a fair amount of time interviewing many candidates for a job. But what happens when you settle on the perfect candidate, offer them a job, but they end up rejecting a job offer? Rejection can be disappointing. But more than that, you might feel like […]
