Good Places to Work

The Rules of Retention

Employee dissatisfaction is on the rise, especially among entry-level and mid-level employees. A recent study from Dale Carnegie Training found that only 23 percent (that’s one in four!) of non-management workers reported being engaged at their curre... Read More »

Don’t Miss this FREE Webinar from Greg Smith!

“Seven Reasons Businesses Fail to Retain their Best Employees” Date: April 25 Time: 3 p.m. to 3:30 p.m. Title: Seven Reasons Businesses Fail to Retain Good Employees Description: In this fast-paced, 30-minute webinar, Greg will outline se... Read More »

Six Rules to Hiring Top People Each and Every Time

The economy continues to improve with increased job creation in 2013. Payroll services giant ADP reported employers added 180,000 new private sector jobs in February. Meanwhile the U.S. Dept. of Labor said total nonfarm payroll employment increased b... Read More »

Cutting Costs/Curtailing Services Can Produce Crappy Customer Service

In uncertain economic times, it’s common for businesses to focus their time and energies on ways to cut costs.  However, many of the decisions to cut back have generated unintended, and in some cases, disastrous consequences. Some of these knee-jerk ... Read More »

Nine Rules for Employee Engagement

Employee engagement is defined as the emotional commitment an employee has for a job or organization, which then drives their performance. Countless studies have proven that an engaged workforce contributes significantly to a business’ success. Resul... Read More »

Five Rules for Giving Employees Feedback

We all know how to praise and reward, but giving constructive criticism to your employees is also important. Addressing a problem can be awkward, and many managers avoid criticizing their staff until a problem swells out of control. This is poor lead... Read More »

Six Resolutions for a Winning Corporate Culture

The start of a new year is a great time for companies to assess their corporate environment. Consider it your corporate culture resolutions list. Here are six steps to get you started in the right direction. Be the leader. A winning corporate culture... Read More »

La Rosa’s Pizzeria: Putting People First

Gregory P. Smith The service and food industry probably has the lowest retention and highest turnover of all the industries in the United States. The reasons for this are varied, but a lot of it can be attributed to low pay, long hours, weekends and ... Read More »

Leadership in Changing Times

“Anyone can hold the helm when the sea is calm.” – Publilius Syrus A November U.S. Gallup poll reports that workers remain largely unsatisfied at their jobs.  The poll had participants rank 13 factors such as work safety, flexibilit... Read More »

Employee Appreciation | Wegmans Grocery

What is your business’ most valuable resource? Its location? Its size? Its technology? Hardly. Despite the value of all of these factors, the resource with the most potential to elevate and drive your business is its people. Whether it’s ... Read More »

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