The Study on Employee Engagement surveyed nearly 2,600 workers in public, private, and not-for-profit sectors. The results showed nearly one-third of the U.S. workforce is “unengaged.” This means employees are not acting in ways that create positive customer experiences, which is detracting from organizational success, performance, and profitability. This “unengagement” costs businesses $300 billion a […]
An interesting article appeared in the April 5 edition of the Wall Street Journal, “CEOs Welcome Recovery to Look After Staff.” According to the article, now that the economy is improving, more CEOs are taking time to communicate about issues employees have about their work environment. Well, it is about time! Most businesses have been […]
Successful organizations realize employee retention is integral to sustaining their leadership and growth in the marketplace. Most businesses focus on employee retention when employee turnover starts to increase. However, good organizations make employee retention a core element of their talent management and organizational development strategy. Those that fail to make employee retention a priority are at risk of losing their top talented people to the competition.
Conflict in the workplace is a painful reality and a key reason for poor productivity and frustration. Do you have people in your workplace that cause problems for everyone else? Do they create additional work for others? One point is clear–conflict does not magically go away and only gets worse when ignored.