Chart Your Course International

Greg P. Smith

SPEAKER |  AUTHOR  |  LEADERSHIP TRAINER

Helping leaders and teams overcome setbacks and build a stronger future.  

Call 770-860-9464

Employee appreciation

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Getting Your Oil Changed the Ritz-Carlton Way

Customer service seems headed in the same direction as the Titanic.  Why?  For many shortsighted organizations it is about cutting costs, cutting corners with the hopes of driving up profits. One reason is most Americans feel customer service jobs are beneath them. This is particularly true with the younger generation entering today’s job market. Secondly, […]

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20 Free Ways to Reward Employees

20 Free Ways to Reward Employees from Dan Benoni Show Your Employees Some Appreciation Employee recognition is an important element of good management.  Here are several different recognition ideas that keep people fired up and motivated at work. Only A Fool Would Work Here This Long: Alaska Sealife Center has an Employee Anniversary recognition lunch […]

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Six Things Each Employee Wants from Their Employer

You might think you know what your employees want from you. Perhaps you’re sure that a fun team building weekend will be a nice way for your employees to bond as a team, or that on-site gym membership would be a great perk to help them be healthier. But what employees really want and what […]

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Motivating and Rewarding Your Global Workforce

Remote work has become more popular than ever. It’s not just domestic companies that are employing remote workers, either. A growing number of international companies are now hiring workers from anywhere, PayScale says. Leading an international workforce has some advantages, but it can also present some management challenges, including hiring, project management and worker engagement. […]

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7 Ways to Keep Your Employees Motivated and Happy at Work

Do your employees enjoy their work environment? This is a question every good manager or business owner should ask periodically. A happy worker is more productive and more likely to stay put; low company morale and turnover hurt the overall success of any business. Moreover, it’s never been easier for people to job hunt. Employment […]

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Employee Engagement

Employee Engagement Strategies Build Stronger Organizations Do You Care About Me? Gallup began measuring employee engagement in the 1990’s. In June 2013, only 30% of the workforce were fully engaged in their jobs. Since then many companies have tried to defeat worker apathy by implementing various programs and other initiatives. Despite these efforts most organizations […]