Customer Service

Service Recovery | How to Improve Customer Service

FacebookTwitterGoogle+LinkedinPinterestPrintemail“If you want to increase sales, grow a loyal customer base that is the envy of your competitors, and provide service that is worth thousands of dollars in advertising and marketing, you must make a com... Read More »

Seven Steps To Increase Sales and Build Customer Loyalty

FacebookTwitterGoogle+LinkedinPinterestPrintemailMost businesses spend more time and energy trying to find new customers instead of retaining those they have. The logic behind customer retention management (CRM) is simple–It costs far less mone... Read More »

Good Customer Service: Beans, Bacon, Bologna, and Beauty Products

FacebookTwitterGoogle+LinkedinPinterestPrintemailBEANS, BACON, BOLOGNA, AND BEAUTY PRODUCTS: America’s Favorite Retailers Have One Thing In Common – Great Customer Service One of the first jobs I held was with K-Mart. Back then K-mart was one o... Read More »

Great Customer Service Techniques by Trader Joe’s

FacebookTwitterGoogle+LinkedinPinterestPrintemailThe Quality Digest completed a customer satisfaction survey in 2007 of the best and worst retailers as ranked by consumers. Trader Joe’s was ranking as one of top retailers as providing the best ... Read More »

Customer Service Techniques and Strategy that Drives Outstanding Customer Service

FacebookTwitterGoogle+LinkedinPinterestPrintemailBUILD CUSTOMER LOYALTY AND MAKE MORE MONEY Most businesses spend more time and energy trying to find new customers instead of retaining those they have. The logic behind customer retention is simple... Read More »

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