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Chart Your Course International

We help businesses transform themselves into exceptional places to work that attract, retain and motivate people to their full potential.

“Creating Great Places to Work”

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Case Studies/White Papers

August 15, 2018 by Greg

DS Hydraulics | Great Place to Work

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FacebookTwitterLinkedinPinterestPrintemailI always talk about the importance of employee retention. Retention starts by treating your employees with respect and dignity.  Here is an example of one of those businesses. Greg Smith I started working for D&S Hydraulics, a family owned company, almost 35-years ago. The company was making little money and raises were scarce to say […]

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Filed Under: Case Studies/White Papers, Customer Service, Employee Recognition, Employee Retention

July 31, 2017 by Greg

5 Ways to Better Manage Your Field Workforce in the Cloud

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FacebookTwitterLinkedinPinterestPrintemailManaging a workforce via the cloud has quickly become the norm, as businesses now have more tools than ever before from which to choose. According to RightScale, 93 percent of businesses use the cloud in some form or another. However, determining which technology tools to use — and how to make it all work for […]

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Filed Under: Case Studies/White Papers, Communication Articles, Human Resource Management

February 29, 2016 by Greg

How to Attract Skilled Workers with Your Company Culture

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FacebookTwitterLinkedinPinterestPrintemailAlmost at a gut level, we know that a great work culture leads to increased company efficiency, productivity and employee satisfaction, though proving it is a little tricky. Inc Magazine’s web-based encyclopedia takes 12 paragraphs to define work culture, using difficult to measure terms like behavior, value and management flow. Creating a positive corporate culture, […]

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Filed Under: Case Studies/White Papers, Culture, Human Resource Management, Talent Management Tagged With: branding, corporate culture, culture

April 6, 2015 by Greg

Top 25 Companies for Pay and Perks (USA Today)

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FacebookTwitterLinkedinPinterestPrintemailThe top 25 companies for pay and perks Casey Kelly-Barton, The Motley Fool Source: USA Today On Friday, Glassdoor released its first report on the top 25 companies for compensation and benefits. The results are based on a year’s worth of verified feedback from U.S. employees who use the career community website. Pay is a […]

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Filed Under: Case Studies/White Papers, Finding top talent, Hiring, Human Resource Management

January 20, 2015 by Greg

Riverside Auto Group: A Roadmap to Improved Customer Service, Employee Engagement and Increased Profits

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FacebookTwitterLinkedinPinterestPrintemailMany chief executives and corporate boards recognize they need to alter or even drastically reshape their corporate culture, but few follow through and benefit from the successful transformation they envisioned. But a recent Chart Your Course International project led by Greg Smith and Patricio Porras not only achieved success for Riverside Auto Group but outlined […]

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Filed Under: Case Studies/White Papers, Communication Articles, customer service training, Employee Engagement, Employee Retention, Good Places to Work, Human Resource Management, Leadership Development Tagged With: Riverside auto group

February 10, 2014 by Greg

Zappos Amazing Company Work Culture

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FacebookTwitterLinkedinPinterestPrintemailZappos is one of my favorite places to work. They have mastered managing their with 10 key values. Here is a good video where Tony Hsieh explains the process. Find out more about Zappos and what they do to create a great place to work. FacebookTwitterLinkedinPinterestPrintemail

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Filed Under: Case Studies/White Papers, Customer Service, customer service training, Employee Selection, Human Resource Management, Job Satisfaction, Team Building Tagged With: zappos, zappos culture

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