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Greg

March 21, 2023 by Greg

Getting Your Oil Changed the Ritz-Carlton Way

Customer service seems headed in the same direction as the Titanic.  Why?  For many shortsighted organizations it is about cutting costs, cutting corners with the hopes of driving up profits. One reason is most Americans feel customer service jobs are beneath them. This is particularly true with the younger generation entering today’s job market. Secondly, […]

Filed Under: Case Studies/White Papers, Customer Service, customer service training, DISC Training, Employee appreciation, Employee Retention, Employee Satisfaction Surveys, Recruitment, Workplace culture Tagged With: Best hotels, Deming award, Ritz, ritz carlton

December 15, 2022 by Greg

How To Retain Employees in an Unstable Job Market

Stop the Great Resignation There seems to be a buzz around the term “the Great Resignation,” or the shift we’ve seen in the job market during the pandemic. When people realize they have other opportunities that could put them in a better career position, they’re going to investigate them. So how can employers effectively retain […]

Filed Under: Employee Motivation Articles, Employee Recognition, Employee Retention, Employee Satisfaction Surveys, Human Resource Management, Recruitment, Team Building Tagged With: Drivers of Employee Engagement, employee motivation, employee retention

October 25, 2022 by Greg

3 Tips for Training Leaders to Work With Remote Teams

More workplaces than ever have virtual teams. The pandemic led to an increase in remote employment of 9%, which has now increased to 15% for many high-paying positions. Given that 60% of those who started working remotely as a result of the pandemic want to do so permanently, managers must figure out how to train […]

Filed Under: Communication Articles, Employee Retention, Human Resource Management, Job Satisfaction, Talent Management Tagged With: employee engagement articles, employee job satisfaction, employee motivation, human resource management, job satisfaction

August 24, 2022 by Greg

Why Hiring is Irrelevant if You Can’t Solve Retention

The people who work for your company are the most valuable asset. They determine the success or failure of your business. Below are some justifications for our assertion that the employees you have are great assets: Employees produce the final product, manage finances, promote your business, and maintain the records necessary for decision making. Employees […]

Filed Under: Employee Engagement, Employee Retention, Human Resource Management, Talent Management Tagged With: employee engagement, employee job satisfaction, employee motivation, employee retention, employee turnover, job satisfaction, managing employee retention

August 10, 2022 by Greg

The Ultimate Guide to Working From Home

Everything you need to work remotely—for an employer or yourself By  JENNIFER COOK Updated May 24, 2022 Even before the global pandemic of 2020 made working from home commonplace for millions, a growing number of employees had been saying goodbye to their onerous commutes. Thanks to ever-evolving technologies like Skype, FaceTime, Slack, Zoom, Google Hangouts, authenticator […]

Filed Under: Growing a Business, Hiring, hiring tips, Human Resource Management, small business articles, working from home

April 29, 2022 by Greg

Expanding Globally Made Easy and Efficient With Outsourcing

Before, organizations might not have promptly chosen to extend business around the world to track down new wellsprings of benefit. All things considered, organizations might shift focus over to new geographic or segment portions to extend their organization. So why, presently, is it so essential to internationalize your business to strike new benefits? A portion […]

Filed Under: Culture, Finding top talent, Human Resource Management, OUTSOURCING

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RECENT POSTS

  • Getting Your Oil Changed the Ritz-Carlton Way March 21, 2023
  • How To Retain Employees in an Unstable Job Market December 15, 2022
  • 3 Tips for Training Leaders to Work With Remote Teams October 25, 2022
  • Why Hiring is Irrelevant if You Can’t Solve Retention August 24, 2022

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