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Business Articles & Whitepapers

Articles on Business Management & Employee Motivation

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Articles on Business Management, articles on employee motivationRoadmap to Improved Customer Service, Employee Engagement and Increase Profits

  • Service department sales up 22% in less than one year
  • Empowering workers to make on-the-spot decisions to satisfy a customer
  • Customer complaints are down from one a week to one a quarter
  • And read on… there are even more!

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  • Selecting Superior Performers
  • Zappos: A Sales Giant Delivering Happiness
  • Interstate Battery Company: God, Family & Race Cars
  • SAS Institute: A Best Place to Work
  • Six Secrets of Superior Customer Service: Singapore International Airlines
  • Job Matching: The Key to High Performance

Join Our Newsletter and Receive These Bonus Articles

  • Transforming Workers to Winners: Creating the High Performance Organization
  • 20 Ways to Make Work Fun
  • How to Hire Exceptional People Each and Every Time
  • Top Ten Reasons People Quit Their Jobs
  • How to Manage Negative Employees
  • Eight Traits of Gladiator Leadership

Articles on Employee Motivation

  • Having Fun at Work
  • Are Your a Tyrant?
  • Beatitudes of Leadership
  • Transforming Workers to Winners
  • Understanding Your Strengths: Personality Styles
  • Talent Management and Employee Retention

Employee Satisfaction Surveys

  • Workforce Motivation and Retention
  • Gen X and Baby Boomers
  • America's Favorite Retailers Have One Thing In Common - Great Customer Service

Employee Retention Articles and Talent Management

  • Employee Retention Strategy
  • Workforce Shortage Crippling Many Industries
  • The Friendly-Factor: Creating a Work Environment that Attracts and Keeps the Workforce
  • Preparing for the Mass Exodus: As the Economy Improves Employee Retention Takes Top Attention
  • Assessing Business Talent for Jobs
  • If the Economy Is Getting Better, Where are the Jobs?
  • Flexible Work Arrangements Promote Productivity
  • Employee Retention Saves Money
  • Older Workers Face Dilemma
  • How to Compete in the War for Talent
  • Keeping Entry Level Workers
  • How to Become a Best Place to Work

Communication Articles

  • Build a Climate of Open Communication and Employee Engagement
  • How to Make a Good First Impression
  • Effective Time Management
  • Mushroom Management: Don’t Keep Your Workforce in the Dark
  • 10 Tips for Finding the Right Professional Speaker

Bright Ideas Campaign

Leadership Articles

  • Today’s Businesses Need “Gladiator” Leaders
  • Leadership Gap Growing: Good Leaders Harder to Find
  • How to Resolve Workplace Conflict
  • Leaders Energize and Engage the Workforce
  • Mentoring Programs for Leadership Development
  • GEN Benjamin O. Davis (Ret)-Tuskegee Aviator
  • Leadership Provides Purpose, Direction & Takes Action
  • Sinking of the Titanic: An Analogy of Leadership that Failed
  • Saving Pvt. Ryan: Leadership Lessons for War and Peace
  • Innovative Leadership Assessment
  • Beatitudes of Leadership
  • Keeping Good Employees Means Having Good Managers

Teambuilding Articles

  • Icebreakers for Team Building
  • How to Use Team Building Exercises and Icebreakers

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Managing Gen X, Y and the Baby Boomer Generations

  • Baby Boomer Versus Generation X
  • How to Manage Generation X Employees
  • Recruiting and Retaining Gen X & Y Employees

Employee Motivation Articles

  • Motivating Employees for High Performance
  • Peer Recognition Programs Make Manager’s Job Easy
  • Recognize, Reward & Reinforce the Right Behavior
  • People Need to Feel Appreciated
  • Dynamic Ways to Reward, Energize & Motivate Your Teams
  • Happy Employees Make Productive Employees

Employee Selection & Hiring Articles

  • How to Interview and Hire Top People Each and Every Time
  • How to Hire Top Performers Each and Every Time
  • Interview Strategies that Stop Turnover
  • Hire the Best and Avoid the Rest: Using Employee Assessments
  • Using Assessments to Develop Managers and Others for Professional and Personal Growth
  • Hire the Best and Forget the Rest
  • Hiring Top Talent: Luck or Logic?
  • Screen Out Employees That Will Steal From You or Use Drugs
  • Tips on Finding Workers
  • Hannibal Lecter is Coming to the Company Picnic
  • Hire remote freelancers
    350 Great Interviewing Questions
  • Don’t Hire a Dud!–Hiring the Wrong Person Spells Financial Disaster
  • Avoid Bad Hiring Decisions and Hire the Right People the First Time
  • Five Tips for Beating the Labor Shortage
  • Job Hunting in the Age of Remote Work

Marketing & Growing Your Business

  • Innovative Ways to Make More Money by Building Customer Relationships
  • Top Nine Sales and Marketing
  • Increase Sales by Becoming “Shopper Friendly”
  • How to Get the Attention of the Media-Marilyn Mobley

Employee Engagement

  • Employee Involvement Programs Drive Performance
  • Cutting Costs and Capturing New Ideas
  • Employee Suggestion Programs Saves Money
  • Top-Ten Things Businesses Need to Do
  • Understanding the Malcolm Baldrige National Quality Award
  • Quality Improvement-Dr. Edwards Deming

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Icebreakers and Teambuilding ExercisesIcebreakers & Team Building Exercises – E-Book Version

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  • Crash in Piranha Valley
  • Golf Ball in the Bag
  • Space Mission to the Moon
  • Torpedo Weapons Loading Exercise
  • Scavenger Hunt
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RECENT POSTS

  • How To Retain Employees in an Unstable Job Market December 15, 2022
  • 3 Tips for Training Leaders to Work With Remote Teams October 25, 2022
  • Why Hiring is Irrelevant if You Can’t Solve Retention August 24, 2022
  • The Ultimate Guide to Working From Home August 10, 2022

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