The American Public Works Association (APWA) is pleased to announce Gregory P. Smith will speak at the annual conference in San Antonio, Texas on September 10-11, 2007. He is speaking on employee retention, employee recruitment, and employee engagement. Smith’s is a sought after conference speaker. His inspirational speaking style and leadership experience will captivate the audience and provide valuable information to all who attend.
Smith is a keynote speaker and the founder and president of Chart Your Course International Inc., a professional development training organizational focusing on important workforce trends such as employee retention, employee involvement, customer service, Generation X and Y and other management development topics. Smith has guided hundreds of businesses with measurable improvements in reduced employee turnover, increased sales, and better customer service leading to long-term prosperity. One of the workforce trends Greg talks about is the use of online employee selection assessments.
Smith’s hard work and dedication led him to earn the Order of Military Medical Merit; a listing in the Harvard University’s International Directory of Management Scholars; and the honor of being selected as one of the nation’s Top Ten “Rising Stars” in human resource management by the Human Resource Executive magazine.
Greg served on the Board of Examiners for the Malcolm Baldrige National Quality Award. This award is presented by the President of the United States each year and is the nation’s highest honor for business excellence. Smith began his career on the front line as an U.S. Army officer. He was a management consultant to military generals, and played a major role in the largest organizational transformation in U.S. history including efforts spearheaded by the Vice President of the United States.
Smith is able to spread his wealth of knowledge throughout the world as the author of numerous books, audios, videos, and leadership and management development programs. He is the publisher of the Navigator Newsletter; and has been featured in USA Today, HR Magazine, Business Week, Christian Science Monitor, President & CEO, Boston Globe, Kiplinger’s Personal Finance, and others. He has authored eight books including his latest, 401 Proven Ways to Retain Your Best Employees.
The American Public Works Association (APWA) is an international educational and professional association of public agencies, private sector companies, and individuals dedicated to providing high quality public works goods and services.