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Dynamic Ways to Reward, Energize

& Motivate Your Teams

Complete, Self-Contained Customer Service Training Program

 

"We Accelerate Individual and Organizational Performance"

Helping Organizations Chart Their Course

Since the beginning of time ancient mariners have navigated the sea in search of new lands and opportunities for growth.  Just like then, the ability to navigate through storms, see beyond the horizon, and manage accelerated rates of change is the single most important skill business leaders need today.  Success comes to those who transform themselves, leverage human talent, and harness the opportunities this changing environment brings. 

Greg Smith is the founder of Chart Your Course International.  As a organizational development strategist and management consultant, he helps executives and business owners improve individual and organizational performance.  He and his cadre of business performance specialists design strategies and processes to grow your organization and implement business initiatives, creating clearer direction, increased profitability, stronger executive teams, improved communication and happier and more productive employees.

We work in partnership with business executives and deliver a portfolio of organizational performance strategies that produce measurable results by strengthening the performance and productivity of individual employees and the organization as a whole.

Services Provided by Chart Your Course International:

Leadership Development

Studies show the actions of the leader are the most important factor in guiding and sustaining your organization.  Leaders create the environment that drives profits, sets performance expectations that encourages and maintains a high level of job satisfaction. 

Strategic Thinking & Organizational Transformation

Businesses must focus on a continuous improvement process rather than a series of quick fix, short term, and a fire fighting type mentality. Success depends on keeping your organization heading in the right direction. We can help you develop strategic direction and deploy goals, action plans, and objectives and adapt to changing trends and manage shifts in markets, competition and customer preferences.

Customer Service and Market Focus 

Whether you are a small company or a large corporation, success depends on your ability to determine the requirements, needs and expectations of your clients and customers.  Our services and training programs will help you exceed customer expectations, build loyalty and deliver a seamless system of exceptional service keeping you profitable and ahead of the competition.

Talent Management & Employee Retention

The backbone of any organization is the people on the front line. We can help you design strategies to engage, manage, retain and develop your workforce to its full potential in alignment with your organization’s mission, values, strategy and action plans.   

Recruitment, Selection and Hiring Solutions 

The worst mistake employers make is selecting or promoting the WRONG person.  We provide you the ability to identify and hire top performers each and every time -- those that will perform in the top 20%.  An effective selection and hiring process includes more than a resume and job interviewing skills.

Innovation 

Every business must engage and harness the creative abilities and accelerate the performance of the entire workforce from the bottom to the top.  The end result will enhance performance and create a foundation of sustained improvement, change and innovation.

Corporate Meetings

Consulting Projects

 

employee suggestion program, employee suggestions

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  • Why Good Companies Fail and How to Avoid It

  • Creating the High Performance Organization

  • Improve Your Performance and Become a Better Leader

  • How to Manage and Resolve Conflict

  • How to Hire Exceptional People Each and Every Time

  • Reward & Recognition Ideas to Keep People Motivated

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employee involvement association, EIA

Rotary International

SHRM, hr training, human resource training


Copyright © 2009 Chart Your Course International

motivational, training and development, leadership, speaker in the southeast.
2814 Hwy 212, SW
Conyers, Ga. 30094
(800) 821-2487 - U.S. nationwide
001-770-860-9464 - phone
001-770-760-0581 - fax