|
SAMPLE TABLE OF CONTENTS
Managing Ideas and
Suggestions 
Over 38 ideas on how to create employee
suggestion programs such as:
Energizing and
Motivating Your Team
Another 58 tips including:
Removing Barriers and
Creative Problem-Solving
An "issue board" at S. C.
Johnson Wax encourages every employee to participate in problem
solving. The team leader or department head tapes a piece of
flip-chart paper on a wall and writes the problem/issue at the top
of the sheet. . .28 other tips such as:
Finding, Attracting &
Hiring Team Members
How successful businesses keep a steady
stream of high-quality candidates coming in. Tips include:
Customer Service
Over 35
innovative ideas on improving service. To include:
-
Guest Service Fanatics
-
Customer Lists
-
The Lost Sock
-
Here's Looking at You
-
Downtown Dollars
Improving Communication
and Meetings
Tired of unproductive meetings. Learn over 20 strategies on how to improve
communication and meetings to include:
Team Leadership
A twelve-person team
from FedEx saved the company almost $1 million in 1 1/2 years by
revamping a sorting process used for overnight deliveries and over
20 other how-to's for improving teamwork.
-
Stand Ups
-
The Talking Stick
-
Pay for Performance
-
The "J" Team
-
Show Some Cheek
-
Great Huddles
Reward & Recognition
Low cost and no cost ideas to reward and recognize
your workforce including 30 other
tips such as:
Return to main page |
