 |
How to Start and Manage an Employee Suggestion Program
Teleseminar
3:00-4:00 p.m. EST (Atlanta time)
April 22
60 minutes
|
Most organizations are looking for ways
to cut costs and improve performance. Capturing ideas and suggestions
from employees should be a top priority -- especially in this economy.
Yet many ignore the untapped resource of their employees who know their
jobs better than any expert. Getting employees involved not only
yields valuable ideas and suggestions, but also engages and improves
employee motivation, creating a more productive and satisfying work
environment.
Discover how to create employee suggestion systems such as Idea
Campaigns, Idea Olympics, Idea-A-Day, Kaizen,
STAT VA and Vampire Extermination
Expeditions, just to name a few. The results of these programs can
increase revenues, cut costs, improve customer satisfaction and have a
major impact on job satisfaction and motivation.
Fact #1: Just
41% of employees think their senior management supports new ideas and new ways
of doing things.
Fact #2: Just
37% of employees think senior management tries to be visible and accessible to
employees.
Fact #3:
A whopping 60%
of employees think their organization's employee suggestion program does
not exist or is ineffective.
Marsha Myers of Lee Hecht Harrison said,
"Managers usually overlook the company’s
most valuable asset and source of information - their employees.
As the economy slows, creative organizations can find new ways to drive
revenue and reduce costs by seeking employee suggestions."
Peter Drucker said, "One has to assume first, that the individual
human being at work knows better than anyone else what makes him or her
more productive . . .even in routine work the only true expert is the
person who does the job."
During
the past 30 years, I have worked with hundreds of organizations in
designing employee suggestion and engagement programs. Years ago, I was
the Director of Innovation for the U.S. Army Medical Department where I
was responsible for managing the ideas from 72,000 people.
As a Board Member of the Malcolm
Baldrige National Quality Award, this nation's highest award for
business excellence, I had the opportunity to examine and evaluate how
leading organizations use their Employee Suggestion Systems (ESS) to produce results. I trained managers at Yamaha and learned how they
drive continuous improvement with their Kaizen process.
During this teleseminar I will explain
how to use Employee Suggestion Systems
to do the following.
1. Reduce costs
2. Drive continuous improvement
3. Identify problems
4. Improve customer retention and satisfaction
5. Capture new ideas and services that generate revenue

YOU WILL LEARN HOW TO:
·
Use employee suggestions
to drive results and best ways to implement those ideas
·
Engage
employees at all levels
·
Overcome the obstacles
that cause typical suggestion programs to fail
·
Apply the key elements of
an effective suggestion program
·
Utilize the proper way to
use rewards and recognition in the suggestion process
·
Tap, capture and transform
ideas into valuable products and services
·
Initiate several different
types of suggestion programs to get hundreds of improvement ideas from
your workforce
·
Increase employee
participation in your employee suggestion program
·
Increase the number and
quality of ideas and suggestions from your employees
·
Learn the powerful difference
between a suggestion "program" and a suggestion "campaign"
·
Incorporate the best ways
to track and manage employee suggestions
·
Learn about the Bright
Idea Campaign
|
Gregory
P. Smith
President
Chart Your
Course
International
www.ChartCourse.com
800-821-2487 |
|
Greg is a business
growth consultant and shows executives and business owners how to
attract and keep customers and build organizations that retain and
motivate their workforce. He has been featured in Business Week,
Kiplinger’s Personal Finance, President and CEO, and other
publications. He has appeared on television programs including
Bloomberg Business News and PBS television.
Bio page > > |