Management Training Courses

Management training, leadership training programs, supervisor training, Online Management classes, Online leadership courses

Leadership and Management Training Courses for Businesses and Organizations

High performing leaders drive high performing teams and help create successful organizations. Our leadership development courses help managers and team leaders maximize their effectiveness and better understand what it takes to build, develop, and grow exceptional team work. Our training courses can be delivered online, in the classroom or you can order our facilitator kits. We can also provide you a branded online campus, where participants go to complete online courses. The online campus allows organizations to integrate and manage its own learning management system. (LMS)  Our training courses are available in four formats.

FLEXIBLE DELIVERY OPTIONSsample online training course

SELECT A LEADERSHIP DEVELOPMENT COURSE BELOW

Management Skills | Talent Management | Team Development | Customer Service | DISC Training

CJS_frontCoaching Job Skills

More Info > Understand the what, why and how of coaching. Prepare for coaching sessions. Hold a coaching conversation. Use coaching to build teamwork. It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. Online management course available.

CU_frontCommunicating Up

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Understand the importance of framing communication in terms of a manager’s interests. Enter meetings with clear objectives and facts that support plans and goals. Move conversations toward agreement. Online management course available.

DEL_frontDelegating

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A good supervisor understands the role of delegation in time management, resource utilization, job satisfaction and overall team productivity. Establish a team member’s responsibility and authority for a delegated task – creating a framework for accountability and personal growth. Online management course available.

DCO_frontDeveloping and Coaching Others

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The program shows managers how to coach and improve the attitudes and performance of their team members. As a result they will become better and more consistent performers. Managers and supervisors will learn the specifics of how they can effectively impact the learning process and use coaching moments to make the difference.  

DCO_frontDeveloping and Coaching Others-Management Version

More Info > Developing and Coaching Others is about how managers can effectively and successfully develop and coach their team leaders to become better and more consistent performers. The program will help your managers learn the specifics of how they can effectively impact the learning process and coaching moments of their teams to make the difference.

DPGS_frontDeveloping Performance Goals and Standards

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Developing and Coaching Others is about how managers can effectively and successfully develop and coach their team leaders to become better and more consistent performers. The program will help your managers learn the specifics of how they can effectively impact the learning process and coaching moments of their teams to make the difference.

ED_frontEffective Discipline

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This module provides the tools necessary to dramatically reduce problem behaviors. By involving team members in performance discussions and gaining their commitment to behavioral change, managers and supervisors can turn a potentially negative interaction into a positive developmental step. Leaders develop the skills needed to address problem behavior while preserving the individual’s self-respect. That encourages the best kind of discipline – self-discipline.

ESC_frontEssential Skills of Communicating

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Essential Skills of Communicating (ESC) provides the tools necessary to develop clear, concise messages. Focusing on communication as a two-way process, the program can help even experienced managers improve their messages by making them clear, well organized and aimed at the needs and interests of the listener. By developing the essential skills of communicating, managers improve relations with their team members and increase productivity.

ESL_frontEssential Skills of Leadership

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Essential Skills of Leadership (ESL) is the first step to developing successful managers and team leaders. By focusing on three critical management skills, the program establishes a methodology for productive interactions between team members and team leaders. ESL helps experienced managers, new managers, and aspiring managers refocus on the basics – the skills required to manage the individual while also leading the team. View trainers facilitator module

IWH_frontImproving Work Habits

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Provides the tools necessary to recognize and to address poor work habits – even those of a team member who may be successful in his or her job. By focusing on the negative behavior and gaining the individual’s acceptance and commitment to change, the manager effectively addresses the issue before it develops into a disciplinary problem for everyone on the team.

MC_frontManaging Complaints

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Define goals, objectives, and performance standards. Identify and set performance standards that are specific, measurable, attainable, results oriented, and time-framed, using concrete active language. Establish time limits for standards and negotiate for standards that address desired results and team members’ capabilities.

PPF_frontProviding Performance Feedback

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Learn to base assessments on facts and behavior. Use positive feedback to motivate team members. Gain team member participation in and agreement with assessment; and their commitment to the change needed to improve performance.

RC_frontResolving Conflicts

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Managing conflict is a critical part of work life. Recognize the positive and negative impacts of conflicts and leverage it to everyone’s advantage. Distinguish between the two major sources of conflict at work so they can be resolved fairly and effectively. Using effective communication techniques, managers can help individuals understand each other’s point of view and move beyond it.

SC_frontSupporting Change

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Understand why change happens, how people react to it, and how to support as teams struggle with it. Involve team in change initiative by promoting ownership of change and benefits. Plan for follow-up sessions that support the process and reinforce personal and organizational goals.

Supervisor Training | Management Training Courses | Online Leadership

Diversity Awareness

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This interactive online skill builder will assist in understanding, recognizing and appreciating that cultural diversity means being different from others and learning how to celebrate those differences once they are identified.

PITO_frontProfessionalism in the Office

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Professionalism in the Office provides the tools needed to develop the essential skills required for personal and team success in today’s work environment – office professionalism, effective communication, time management and organization.

 Motivating Team Membersmtm_FG

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Can one directly motivate another individual, or do we motivate ourselves? Can a leader influence the surroundings to create a motivating atmosphere? Is what motivates one person the same as what motivates another? It explores what motivation truly is and how it works and how motivation is different for each individual. 

rwt_FGRetaining Winning Talent Facilitator Kit

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This kit provides you all the materials and information you need to teach your own employee retention program. Retaining Winning Talent is a workshop that focuses on one of the most important assets of any organization – its team leaders and their impact on retaining key team members.

SWP_frontSolving Workplace Problems

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This interactive online skill builder will assist in understanding, recognizing and appreciating that cultural diversity means being different from others and learning how to celebrate those differences once they are identified.

HWT_frontHiring Winning Talent

More Info > Successful hiring doesn’t start with a job posting and end when a candidate has been selected. Successful hiring is a structured process that begins with a clear, well defined and justified definition.

CJS_frontCoaching Job Skills

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It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, it is recommended that learners first experience the two foundation modules, Essential Skills of Leadership and Essential Skills of Communicating prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers.

ss_elearningSTAR Customer Service

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The customers’ experience with your organization is the key to lasting sales and loyalty. To your customer, it represents your entire organization. Research shows that while some customer experiences are negative and memorable for the wrong reason. Neither “negative” nor “neutral” experiences help your organization develop the kind of long-term customer relationships you need to be successful.

Online Course InformationVLCarousel-3NT-eLearning

E-Learning Course Features

  • Courses are approximately 1-2 hours in length
  • Each course can be retaken and is available online for up to 12 months
  • Downloadable course completion certificate provided
  • Available 24/7 for initial learning or just-in-time skill refreshment
  • Full bookmarking capability so you can start and stop at anytime
  • Features a high degree of interactivity that engages adult learners
  • Each course contains interactive exercises and simulations and assessment tools
  • Includes a pre and post test so it’s easy to measure knowledge acquisition
  • Self-awareness inventories
  • Skill practice sessions connect the skill points to realistic business challenges
  • Online courses can be blended to include a workbook
  • Administrative tracking mechanism to view student progress
  • Onsite licensing for larger organizations
  • Free online course preview

ElearningCreate a Custom Online Campus

Vital E-Learning allows each organization to design a custom online campus, where participants go to complete online seminars. This custom campus allows an organization to integrate and manage its own learning management system (LMS) with the following tools:

  • Identity and branding
  • Completion certificates
  • Ability to enroll and/or edit users
  • Course authorization
  • One-year access for each registered user
  • Discussion group option
  • Complete report-generation functions
  • Free user support
Contact us for more information