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A Performance Management Solution Guide
for
Managing People
Quick and Effective Management Solutions to People Issues
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The Supervisor’s Passport to Success has been
designed for busy managers and supervisors who need quick and practical
solutions to
managing people. This book contains streamlined information such as
checklists, fact sheets, and easy to use outlines giving you accurate advice
at your fingertips.
This is the kind of book you keep in your top desk drawer. You can use it
to prepare for interviewing job applicants, dealing with conflict, the
proper way to handle complaints, building trust and how to manage others,
and much more. While many books are full of stories and theory, this book provides the steps to follow and the answers
to many of the most demanding people issues you face in a succinct and
time-saving fashion.
It will enable you
to become more responsive and decisive, so you effectively manage your
people, gain their respect, and improve job performance.
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Reasons You Need This
Book
- Provides tried and true steps
- Saves time and makes you more responsive
- Improves your management skills by following tried and true
procedures
- Avoid legal issues and insure you are in compliance with major
laws and regulations
- Improve job performance and productivity
- Avoid losing face and credibility because you don’t know the
right answer
- Improve your ability to solve sensitive issues
- Avoid making the wrong decision which will save you money
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These are the sections included in the Supervisor's Passport:
 Interviewing Job Candidates
Here is a list of
tried-and-true interview questions you can safely ask which will help you
select the best candidates during your interview process.
What Not
to Ask During an Interview
We are not in Kansas any
more, Toto! Times have changed--here are the questions you should never
ask during the interview process. Asking one of these questions can
put you in legal jeopardy.
New
Employee Orientation Checklist
The "first day" is always a
challenge. This section addresses all the things a new employee needs to
know for smooth transition including forms, benefits, and guidelines for
the work environment. Create a good orientation program and improve your
retention rates.
Creating a
Productive Workplace
Discover "The Pride System," a five-step process which will
assist you in this challenging endeavor.
Improving
Your Coaching and Counseling Skills
Job
related behavior problems cause a heap of headaches. The TARGET method has
been developed to assist you with this important responsibility. Improve
your ability to manage others by following a fail safe method used by
thousands of managers.
Leadership
Guide for New Supervisors
Whether this is your first supervisory position, or you are an
experienced manager, here are some ideas which will help you build trust
and credibility as a leader.
Retaining
Entry-Level Workers
Here
are dozens of tips to consider as you strive to attract and keep
entry-level workers. These apply to businesses of any size.
How to
Build Trust
Trust is a vital component
between a supervisor and their employees. Here are nine suggestions you
can implement which will help you relate to your employees as an honest,
trustworthy leader.
How to
Develop an Incentive Program
All
good businesses have at least one or two! No matter what type of program
you have, designing that program is critical to its success.
Managing Negative Employees
They
are here, there, everywhere! Ignoring or tolerating these problem
individuals and the atmosphere they create can quickly result in
dissatisfaction among other employees. Here are some tips you might
consider when faced with this challenging situation.
Managing
Conflict
Conflict in the workplace is a reality—it does not magically go
away if ignored. When handling conflict, here are proven guidelines that
apply.
Handling
Employee Complaints
There is no surefire
formula for handling employee complaints. But this section contains one
method, which may prove successful as you work through this
process.
Discipline/Discharge Checklist
Here are 25
thought-provoking questions you may want to examine carefully before
taking discipline or discharge action against an employee. These questions
may help you avoid some hidden pitfalls in the process.
Discharge
Process
Here
are eight concise steps to a successful discharge process…Review,
investigate, document, etc.
The Family
and Medical Leave Act (FMLA)
This
section highlights and explains the ten sections provided under this
Act.
Analysis
of the Family and Medical Leave Act
This
section discusses eligible employees and small worksite exceptions to
coverage, and events for which a leave may be taken.
Manage
Your Performance Problems
What
type of behavior requires intervention? Anything that disrupts the office,
impacts productivity, or poses a threat to other employees. When handling
unsatisfactory behavior, certain guidelines apply.
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ABOUT THE ORDERING PROCESS
For E-books, you can get everything you see
above in 60 seconds after you order because
it will be immediately downloadable.
(Simply check your email for the download link). It comes in
Adobe PDF format which can be read by MACs and PCs through the
free Adobe Acrobat Reader that’s most likely installed on your
computer already.
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Secure transaction protects
you.
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Supervisor's Passport to Success
Softcover Book
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1-5: $16.95
6-10: $15.95
11-20: $14.95
21-40: $13.95
41+ $12.95 |
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