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Complete, Self-Contained Customer Service Training Program

A TOTAL EMPLOYEE INVOLVEMENT AND SUGGESTION PROGRAM

"Bright Idea Campaign"

A Step-By-Step Plan to Get Hundreds of Improvement Ideas
in Three Weeks or Less!


"One has to assume, first, that the individual human being at work knows better than anyone else what makes him or her more productive...even in routine work the only true expert is the person who does the job."

Peter Drucker

 

What happens when you ask people for their ideas and suggestions? Do you get blank stares? Are your suggestion boxes empty? People have great ideas, but you must have an effective process to get them excited about their ideas. That is why most suggestions systems are a flop!

Having an open work environment where employees can share their suggestions and ideas is a critical factor leading to organizational success. High performing organizations such as Sony, Yamaha, Rubbermaid, and Wainwright Manufacturing focus their operations solely on the ideas and suggestions of their workforce.  These organizations perform better than their competition.  Not only can employers cut costs and improve productivity based on employee suggestions, but survey after survey shows employees prefer this type of work environment to others. We provide several programs and information on how to capture ideas and suggestions from your workforce.

What Makes This Program Unique:

  • Fun and easy to do

  • Cut costs and improve productivity

  • Boost motivation and morale

  • Cross-pollinates ideas

  • Captures hundreds of new ideas is 3-4 weeks

  • 30-40% of the Ideas generated can be implemented immediately by front-line supervisors

  • Programs are self-contained and come complete with everything you need to begin immediately

  • These innovative programs deliver immediate results

  • Involves everyone enthusiastically from the bottom-up!

A bottom-up communications campaign that asks employees to focus on cost reduction or customer satisfaction. This campaign is designed to tap the knowledge and experience of every member of your organization -- those on the front line and in support positions. It asks each group and department to find how they can better satisfy the needs of their internal and external customers. The campaign in flexible enough to extend its focus to quality and other areas that need improvement ideas from employees.

 

Variation to the Theme. You can vary the campaign by asking your employees to suggest ideas to reduce costs by at least a dollar day. The campaign creates a climate that is receptive to change and improvement, resulting in major improvements that can produce millions of dollars in annual savings.

 

Direct Benefits:

  • Improve customer satisfaction

  • Creates a feeling of empowerment 

  • Improves job satisfaction 

  • Creates ownership and trust 

  • Improves motivation and morale 

  • Reduces costs 

  • Improves internal communication 

  • Creates a positive attitude 

  • Improves profitability 

  • Results pay for the cost of the program 

  • Builds support for leadership team 

  • Builds trust 

  • Is easy to run and is over quickly 

  • Low risk, high payoff 

 

The Complete Suggestion Program Made Easy

GOALS:

  • SAVE BIG MONEY. Reap the savings and rewards. Companies with active suggestion programs each year report that the average savings from employee ideas is more than $1,000 per year, per employee.

  • MAKES IT EASY for you to launch a wildly successful suggestion and employee involvement program.

  • MAKES IT EASY for you to re-charge a sluggish or dormant suggestion program.

  • MAKES IT EASY for you to kick-start a dynamic employee involvement program.

  • ENJOY THE EMPLOYEE RESPONSE. Turn your workplace into a Great Idea Factory...with employees becoming eager to create new ideas and share them with you.

  • BOOST EMPLOYEE MORALE. When you encourage employees to share their ideas...and when the employees participate in implementing their ideas...their morale goes up. This improves productivity and greater employee retention, and lowers costly employee turnover.

CLICK FOR MORE INFORMATION

 

Employee Suggestion Programs, Suggestion Programs, Suggestion Box, Idea Suggestion Programs, Idea Program, Employee Suggestion, Employee Involvement Programs

 

employee suggestion program, employee suggestions

 

 

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