Employee Engagement
We help businesses design workplaces that
drive employee engagement and as a result increase job
satisfaction so people are far more productive, happier and
productive
Successful
organizations realize talent management and employee engagement is
critical in sustaining their leadership and growth in the marketplace.
Attracting, engaging and retaining top talented employees in today's
business environment
should be the highest priority. One of the biggest problems facing
businesses today is how to motivate and keep workers engaged. Employee
engagement goes hand in hand with higher job satisfaction, lower
employee turnover
and better productivity.
Employee Engagement Definition
Our
definition of employee engagement is the employee's connection to the
work, the organization, their customers, the leaders and the connections
they have with their co-workers. Engaged employees stay with their
employers, have higher levels of job satisfaction and make significant
contributions. Employee engagement is not optional, but an essential
requirement to achieve organizational results.
A 2010 survey conducted by the Conference Board showed only 45 percent
of Americans are satisfied with their work. This is the lowest level
ever recorded by the Conference Board in more than 22 years of research.
Those that fail to improve job satisfaction are at risk of losing their
top talented people to the competition. Losing good employees is bad
enough, but businesses are also seeing a growing percentage of unhappy
employees staying just for a paycheck. As a result, many organizations
are hamstrung with employees who are only performing at a minimal level.
What should you do?
Employee Engagement and Effective Communication
If you think communication isn't important in engaging your employees,
then think again. Effective communication is an international concern.
In October, the International Association of Business Communicators (IABC)
held its 2009 Employee Communication Conference, where some of the hot
topics included encouraging leaders to engage in meaningful two-way
communication with employees and accelerating strategies for employee
engagement. Communication plays a key role in the way employees do their
jobs.
After 12 major employee engagement research studies, the IABC conference
board defined employee engagement as "a heightened emotional connection
that an employee feels for his or her organization, [and] that
influences him or her to exert greater discretionary effort to his or
her work.” At least four of the studies focused on eight key drivers,
including the following:
-
Trust and
Integrity - How well managers communicate and "walk the talk"
-
Employee
Development - The effort a company makes to develop employee skills
-
Relationship
With One's Manager - The level of value an employee has in the
relationship with his/her manager
All of the
studies showed that the direct relationship employees had with their
managers was the strongest driver. The study also revealed that engaged
employees outperformed their disengaged counterparts by 20 to 28
percentage points.
Our services can help your organization's managers communicate with
employees effectively, paving the way for employee engagement.
A Towers Perrin survey shows employees don't have strong confidence in
senior management's ability to inspire and lead. For instance:
-
Just 41%
think their senior management supports new ideas and new ways of
doing things.
-
Just 37%
think senior management tries to be visible and accessible to
employees.
-
Only 36%
think senior management effectively communicates the reasons for
important business decisions.
-
And a mere
third believe senior management communicates openly and honestly to
employees.
Our Approach
to Employee Engagement
Chart Your Course International has developed an excellent reputation
for our consultative approach in working with our clients. We believe
maximizing human performance and employee engagement should be a
continuous and systematic improvement process rather than a series of
quick fix and flavor-of-the-month type events. The latter merely breeds
resistance and skepticism.
We design employee engagement strategies and plans to grow your
organization and implement talent management solutions, creating clearer
direction, increased profitability, stronger executive teams, improved
communication and happier and more productive employees.
Since 1993, Greg and his team of seasoned business solution specialists
have guided hundreds of organizations in design strategies and processes
to grow organizations and implement business initiatives creating
clearer direction, increased profitability, stronger executive teams,
improved communication and happier and more productive employees.
Contact us for a complimentary
discussion.
Additional
employee engagement resources:
For more information please visit
the services we
provide.
