Chart Your Course International
Job Satisfaction and Employee Retention Survey

Introduction

Chart Your Course International conducted the Job Satisfaction and Employee Retention survey in August 2004 and updated in 2008.

We first published this survey in 2001.  In 2004 we expanded the survey and conducted two variations to include a General Business and a Healthcare version.

Key Findings

• Salary has risen to become the top issue as why people will "stay," or "leave" their organization for another.

• The number of people considering leaving their current employer for another has increased since the first survey in 2001.

• "Communication" issues have increased in importance as to what causes low morale and causing "dissatisfaction" at work.

• Question 12 indicates a large portion of untapped potential in the workforce. Over 70 percent of the respondents indicated they had ideas/suggestions that could be used to improve productivity between 30-60 percent.

1) What are the reasons you stay at your present job? 2) How would you rate the supervisors you work for now? 3) Do you feel your company has your best interests at heart? 4) How important is company loyalty to you? 5) How important is feeling appreciated for your work by your coworkers and superiors? 6) Are you presently considering leaving your job for another? 7) Was the attitude of your direct supervisor/manager the primary factor in you quitting a previous job? 8) To improve your workplace environment what would you like to see your executives/supervisors/managers do? 9) How confident are you that you can find a better job somewhere else? 10) What causes you the greatest dissatisfaction at work? 11) What would be the greatest single thing your company could do to improve retention? 12) On a scale of 1 (Lowest) to 10 (Highest) how would you rate the efforts of your company to retain good people?   Survey: $19.95 (Instantly downloadable as a Pdf document)

Permission is granted to reprint this survey for individual use, education purposes, and for use in the media.

For all other requests please call or click on the bottle below and complete our request form. Phone: 770-860-9464.

Greg Smith is a nationally recognized speaker, author, and business performance consultant. He has written numerous books and featured on television programs such as Bloomberg News, PBS television, and in publications including Business Week, Kiplingers, President and CEO, and the Christian Science Monitor. He is the President and "Captain of the Ship" of a management-consulting firm, Chart Your Course International, located in Atlanta, Georgia. Phone him at 770-860-9464. More articles available: http://www.chartcourse.com

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