CUSTOMER & EMPLOYEE SATISFACTION SURVEYS

Are Your Customers and Employees Satisfied with Your Organization?

employee job satisfaction surveys and customer satisfaction surveys

improve Employee SATISFACTION & Customer Satisfaction

with

Organizational

SURVEYS

770-860-9464

customer satisfaction survey, Job Satisfaction survey, Customer Satisfaction survey, Opinions and Attitudes, Patient Satisfaction survey,

Improve organizational effectiveness by surveying employee satisfaction, job satisfaction and customer satisfaction, attitudes and opinions. Our interactive satisfaction survey system can help your company benchmark workforce attitudes on issues that impact the entire organization. Based on responses to standardized and/or customized questions, we can generate detailed reports on important workplace issues. We make it easy by tracking employee feedback by administering your survey, analyzing survey data, monitoring progress, and making recommendations for organizational improvements.

Types of Satisfaction Surveys Available

Job Satisfaction Survey	Customer Satisfaction	Opinions and Attitudes
Patient Satisfaction	Employee Exit Interviews	Call Center Satisfaction
Employee Satisfaction Surveys	Employee Retention Surveys	Employee Engagement Surveys
Employee Motivation	New Employee Satisfaction	Customer Attitudes

How does it work? The process is simple. We provide you and your organization a secure webpage where the questions are listed. After all scorings are received, we provide you a printed report or access to a webpage listing the ratings summary.

Features of SurveySolutions™

Internet based surveys, providing ultimate flexibility and reach
Dual factor capability, measuring perceived performance versus expected performance
Hidden categories and randomized questions for survey flexibility
Over 1300 questions for you to choose from, sorted by categories (or build your OWN questions)
Completely anonymous-Identities protected
Internet based--accessible from anywhere in the world
We work with you to design the assessment
Choose either a customized or generic

assessment

Client Support

Our team of consultants are available to provide you personalized support and help you benefit from your system. We are particularly interested in helping you implement the program, establish baselines, and provide interpretation and developmental insights. Our firm is committed to helping you maximize your productivity and profits through better employee selection, retention and development.

Sample Reports

Each of our surveys include the following reports.

Organizational Mean Score
Organizational Favorable/Unfavorable
Organizational Frequency Distribution

Process Demonstration

Request additional information and prices by clicking this link or by calling us.

Sample 360 Survey
Sample TEAM Survey
Sample Job Satisfaction Survey
Sample Customer Satisfaction Survey

Order a pre-designed employee satisfaction survey and save the expense of customizing one for your organization.

Employee Satisfaction Survey Template

Use this pre-designed employee satisfaction survey to measure how your employees and staff feel about your organization.

Standard Likert scale
Word file -- completely customizable
Dual factor rating (Employees can rate both their department and the organization as a whole)

19 pages

Request Information

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770-860-9464

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Includes a Podcast on Transformational Leadership: How to Design a Change Management Strategy to Accelerate Performance and Increase Productivity and six special reports -- Creating the High Performance Organization -- Are You a Manager or a Leader? -- How to Manage Negative Employees -- How to Hire Exceptional People -- Top Ten Reasons People Quit Their Jobs -- How to Keep Your People Motivated

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