CUSTOMER & EMPLOYEE SATISFACTION SURVEYS

Are your customers and employees happy with your organization?

Find out before it is too late

improve Employee and Customer Satisfaction

with

Organizational

SURVEYS

customer satisfaction survey, Job Satisfaction survey, Customer Satisfaction survey, Opinions and Attitudes, Patient Satisfaction survey,
Employee Opinion survey,Call Center Satisfaction survey, Customer Loyalty survey, Employee Retention survey, Employee Engagement survey, Employee Motivation survey,
Employee Attitude survey, Customer Attitude survey

Types of Surveys Available

Job Satisfaction	Customer Satisfaction	Opinions and Attitudes
Patient Satisfaction	Employee Exit Interviews	Call Center Satisfaction
Employee Satisfaction	Employee Retention	Employee Engagement
Employee Motivation	Physician Satisfaction	Customer Attitudes

Improve organizational effectiveness by surveying employee/customer attitudes and opinions. Our interactive survey system can help your company benchmark workforce attitudes on issues that impact the entire organization. Based on responses to standardized and/or customized questions, we can generate detailed reports on important workplace issues. We make it easy by tracking employee feedback by administering your survey, analyzing survey data, monitoring progress, and making recommendations for organizational improvements.

How does it work? The process is simple. We provide you and your organization a secure webpage where the questions are listed. After all scorings are received, we provide you a printed report or access to a webpage listing the ratings summary.

Features of SurveySolutions™

Internet based surveys, providing ultimate flexibility and reach
Dual factor capability, measuring perceived performance versus expected performance
Hidden categories and randomized questions for survey flexibility
Over 1300 questions for you to choose from, sorted by categories (or build your OWN questions)
Completely anonymous-Identities protected
Internet based--accessible from anywhere in the world
We work with you to design the assessment
Choose either a customized or generic

assessment

Client Support

Our team of consultants are available to provide you personalized support and help you benefit from your system. We are particularly interested in helping you implement the program, establish baselines, and provide interpretation and developmental insights. Our firm is committed to helping you maximize your productivity and profits through better employee selection, retention, and development.

Sample Reports

Each of our surveys include the following reports.

Organizational Mean Score

Organizational Favorable/Unfavorable

Organizational Frequency Distribution

Process Demonstration

To demonstrate the process, click on one of the below samples.
(The questions represented in these sample reports are not the actual questions used in our surveys.)

Sample 360 Survey - Direct Link

Sample T.E.A.M.S.™ Survey - Direct Link

Sample Organizational Development Survey - Direct Link

Request Information

Chart Your Course International

2814 Highway 212, SW

Conyers, GA 30094

800-821-2487

770-860-9464, (F) 770-760-0581

FREE NAVIGATOR NEWSLETTER! When you subscribe you get SEVEN FREE BONUSES. Includes a Podcast on Transformational Leadership and six reports:

Creating the High Performance Organization

Are You a Manager or a Leader?

How to Manage Negative Employees

How to Hire Exceptional People

Top Ten Reasons People Quit Their Jobs

How to Motivate Your Employees in Tough Times