Businesses in the hospitality and food and beverage industries face many challenges. They ride the ups and downs of the economy more closely than the healthcare, government, or high-tech sectors, and average two to three times the rate of employee tu... Read More »
This past February Yahoo!’s fledgling CEO Marissa Mayer made her first misstep. In a company-wide email, she announced Yahoo! was changing its telecommute policy. Effective June 2013, all employees were required to work in the office. The email sho... Read More »
Employee dissatisfaction is on the rise, especially among entry-level and mid-level employees. A recent study from Dale Carnegie Training found that only 23 percent (that’s one in four!) of non-management workers reported being engaged at their cur... Read More »
In uncertain economic times, it’s common for businesses to focus their time and energies on ways to cut costs. However, many of the decisions to cut back have generated unintended, and in some cases, disastrous consequences. Some of these knee-je... Read More »
Employee engagement is defined as the emotional commitment an employee has for a job or organization, which then drives their performance. Countless studies have proven that an engaged workforce contributes significantly to a business’ success. Res... Read More »
We all know how to praise and reward, but giving constructive criticism to your employees is also important. Addressing a problem can be awkward, and many managers avoid criticizing their staff until a problem swells out of control. This is poor lead... Read More »
What is your business’ most valuable resource? Its location? Its size? Its technology? Hardly. Despite the value of all of these factors, the resource with the most potential to elevate and drive your business is its people. Whether it’s ... Read More »
Employee Recognition Ideas Drive Motivation and Job Satisfaction Employee recognition is a powerful tool in building morale, motivation and job satisfaction. A pat on the back, a personal note from a peer or a supervisor does wonders. Small, informal... Read More »
Employee Turnover on the Increase Employee turnover is starting to increase. Employers need to take steps and prevent losing their loyal and skilled workers now. George is an industrial engineer. He has been working for the same employer for the past... Read More »
The Sinking of the Titanic Provides Lessons for Leaders “We have struck iceberg … sinking fast … come to our assistance.” On a cold evening in 1912 that message came blistering across the airwaves. Before they tapped the last bit of Morse c... Read More »
Chart Your Course International
2890 GA Hwy 212, SW
Suite A-106
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Phone: 770-860-9464
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By Greg Smith
