VIDEO
Call 800-821-2487 for questions or information
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Service Above Self DVD
An inspirational and motivational
45-minute keynote presentation by Greg Smith. During this speech he
talks about the four critical elements of a successful service strategy
leading to increased sales and exceptional customer relations. You will
learn how to create a system of customer service keeping you profitable
and ahead of the competition.
Sample Clip:
Service
Above Self Strategy
$129 / 45 minutes / DVD
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DVD “LINCOLN ON
COMMUNICATION”
Imagine having Abraham Lincoln speak
directly to your class. This captivating video explains
ten timeless principles of communication and leadership.
Learn how Abraham Lincoln
used these techniques to compose his inaugural addresses and his Gettysburg
Address.
"This is a great video
everyone should watch. An outstanding tool to emphasis
leadership and importance of communication."
Greg Smith
President, Chart Your Course
International
Includes:
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How to Attract, Keep and Motivate Your
Workforce Video
Use this video to help train your
managers to improve workplace retention and motivation!
This is a live presentation of Greg Smith showing people how to get
maximum performance from their workforce. During this session he
outlines the five key strategies that attract, keep, and motivate
workers. This video shows you
Greg’s proven strategy for energizing employees.
Benefits from this Video:
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When and when not to use achievement awards
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Learn how to create incentives that attract and keep your best performers
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How to reduce turnover and improve productivity
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How to design a no-cost or low-cost recognition system
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How to get a high level of involvement from your employees
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The F-A-S-T FUN process of creating recognition programs
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Raise the morale and motivation of your work team
Cost: $129 / 34 minutes / VHS or DVD
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CUSTOMER SERVICE
VIDEO TRAINING PROGRAM
Train your entire workforce in the art of exceptional
service with a new video each week or each month. Service First, the
customer service video library, a powerful video-based training system
based on group interaction, that makes it easy to train any number of
employees - with no limits - with immediate results and NO additional cost
to educate new staff in the future.
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The Millennials Are Coming
The babies of the baby-boomers are now in the workforce, and they're
not playing by the old rules. They are tech savvy; they multitask
with ease; and they don't plan to stay long on a job that doesn't
quickly recognize their unique talents. They want a job that
deserves them, and not vice versa. It's an attitude that's turning
corporate America inside out to figure out how to keep their young
workers happy and on the job. Morley Safer reports.
$17.95
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EMPLOYEE RETENTION AUDIO-VISUAL TRAINING CD
Five Steps to Reduce Employee Turnover
This audio/visual seminar will help you understand and develop
a strategy that attracts, keeps, and motivates your workforce.
Discover why some employees would rather work for a good
employer than leave for a pay raise. This session will show
managers, owners, supervisors, and human resource
professionals not only how to retain their most talented
performers, but also how to transform your entire workforce
into a high-retention culture—saving organizations countless
thousands of dollars. This session is jam packed with tips,
ideas, and advice for creating a high-retention strategy.
Audio-Visual CD with PowerPoint Slide Presentation
Normal Price:
$145
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REWARD AND RECOGNITION STRATEGIES
Low-Cost and No-Cost Ways to Reward and Energize Your
Workforce
During this program we will talk about developing reward
systems that help people achieve goals, objectives, and engage
them for greater job satisfaction. You'll learn how to use
reward and recognition to energize and guide people toward
organizational change, innovation, and to improve customer
service. This program will provide you with dozens of tips and
strategies to engage, reward, and motivate your workforce.
Discover how to design systems and strategies that can be
implemented immediately. Learn how to organize and run
programs such as “Shining Stars, The Extra Mile, Fat Friday,
The Quest program and Vampire Extermination Expeditions --
making work efficient, fun, and productive. Learn how these
programs can cut costs, reduce turnover, and have a major
impact on job satisfaction and employee retention.
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Audio CD -- $29 |
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