Solving Crime Using Common Sense
and Process Management
Chief Ruben Greenburg, Police Chief of Charleston, South Carolina, has
an innovative way of keeping crime off the streets. He uses common sense
and has generated an impressive lineup of statistics. In 1994 there were
no fatalities and only four robberies in public housing areas, no one
paroled for robbery, burglary or sexual assault, no juvenile fatalities
during past five years, and the lowest number of homicides, robberies and
burglaries in the past 30 years.
Remarkable as it seems, they made these accomplishments with no
additional staff, no additional money, and no new laws. While all this was
going on, Charleston experienced a 50 percent growth rate in its
population. Here is one result of their innovative efforts.
Public Housing-Today in Charleston, public housing is the safest
place to live in the city. Your chances of safety are highest in public
housing versus the higher priced neighborhoods. It is the only place in
town where cabbies and pizza deliverers feel safe. Greenburg applies
common sense management to this situation too.
Charleston runs public housing like other people run exclusive
apartment complexes. The city set the admission guidelines. Applying a law
that has been on the books for decades, the city decides who can live
there and who can't. Common sense dictates, keeping those people out who
commit crimes will result in less crime.
The guidelines had the following qualifications: Applicants had to be
free of convictions from 11 types of crimes during the past 10 years. The
list of crimes included no child molesters, no arsonists and no rapist's
etc. In 1994, there were only four robberies and no homicides. There are
10,000 people who live in public housing. In fact, crime rates are
significantly higher in private homes and communities than in Charleston's
public housing areas.
Charleston's' public housing now provides a safe and secure haven for
economically disadvantaged people. Greenburg says, "these 'poor' people
now have the same dreams and hopes as 'rich' people."
Problems With Parole-Communities that have parolees have higher
crime rates. Greenburg reports 86% of burglars who are released on parole
are rearrested within three years. One burglar, on the average, is usually
responsible for 60-70 burglaries in a community. As you can see it becomes
quite expensive rearresting and processing criminals only to have them
released to repeat the crimes again.
Greenburg created a special department of three or four people
targeting three crimes--burglary, robbery, and sexual assault. The
department set goals to stop all paroles in these offenses--no exceptions.
When a prisoner comes up for parole, a member of this special department
attends the parole board meeting.
They take the arrest photos of the prisoner and sometimes take the
victim to the hearing. In most parole hearings across America victims, get
little representation. Rarely does anyone represent the victim or the
family. Years go by and the emotion surrounding the crime fades away. The
potential parolee puts on a business suit, gets a haircut, and you figure
the rest. Police officials now take a punitive approach. They feel it is
safer for the community to keep prisoners off the street and in prison.
In 1994, no one was paroled for these three offenses. In return, crime
has returned to the same low rates they had 30 years ago. The city has
saved money by not having to recapture, rearrest, and retry criminals who
have been released on parole.
Gregory P. Smith is a speaker, management consultant, and the author of
the book, The New Leader: Bringing Creativity and Innovation to the
Workplace. He is on the faculty at Clayton State College and was
selected as one of the nation's top-ten "Rising Stars" in human resource
management. For a free copy of his Navigator Newsletter please call
(770)860-9464. More information and articles are available at
http://www.chartcourse.com
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