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 News Release

Greg Smith Releases Employee Retention Book


HERE TODAY, HERE TOMORROW

Transforming Your Workplace from High Turnover to High Retention

Liecom Company was having a tough time finding skilled workers. For months they searched for a graphic designer and then they discovered Mary. Mary recently finished her degree graduating at the top of her class. She was conscientious, hard working and looked forward to starting at Liecom.

Mary received several offers from other companies, but she liked what the recruiter told her about Liecom. The recruiter promised her a signing bonus, rapid acceleration, a team work environment and great opportunities for personal and professional development. However, after two weeks on the job her opinion changed.

On several occasions, she was left back to answer the phones while the rest of the department went out to lunch together. One morning, Barry, her supervisor, chewed her out in front of her co-workers. A few days later she was turned down for a training course because she was a "new employee." Mary, once bright and motivated now had taken on a different attitude. At the end of the month Mary turned in her resignation telling Barry she had gotten another job at higher pay somewhere else.

Gregory P. Smith is writing a new book called, Here Today Here Tomorrow: Transforming Your Workplace from High Turnover to High Retention. Dearborn Publishing Company will release the book next year and it teaches and guides managers on what it takes to create a positive work environment that attracts, keeps and motivates its workforce to higher levels of performance. It is a complete guide on the key elements that will transform high-turnover industries to high-retention businesses.

Greg says, "I decided to write this employee retention book because of the growing frustrations businesses are feeling about finding and keeping good employees." "The bad news is, unless businesses change what they are doing, it is only going to get worse."

He is listed in Harvard University's, Profiles in Business and Management: An International Directory of Scholars and Their Research. The Human Resource Executive Magazine selected him as one of the Top-Ten "Rising Stars" in Human Resource Management. He was one of ten people chosen in the nation for this honor.

Greg’s advice has appeared in dozens of national and international journals including the Christian Science Monitor, The Alaska Business Journal, Do It Yourself Retailing, New Orleans Business News, Rental, Training & Development, The Atlanta Journal-Constitution, The Tampa Journal, and other business newspapers including Exame, South America’s largest business magazine.

Greg is the President of Chart Your Course International located in Conyers, Georgia. He travels internationally and has spoken to organizations in Singapore, Puerto Rico, Germany, Canada, and Malaysia. Some of his clients include, Yamaha, Rollins Inc., King and Spalding, Ace Hardware, AFLAC, Sweetheart Cups, Bio Lab, PacifiCare, Matrix Resources, Turner Broadcasting, KPMG, Alltell Corporation, the U.S. Army, Advantage Rent-A-Car, the U.S. Air Force, Chicago Federal Reserve Bank, The Young Presidents Organization, Foundation Health, Wyndham Hotels, Hallmark Cards, Service Corporation International, San Antonio School System and UNISYS.

Employee retention ideas and talent management

Here Today, Here Tomorrow

Transforming Your Workforce from High-Turnover to High-Retention

 

GREGORY P. SMITH

President of Chart Your Course

 

More Information

Table of Contents

Testimonials and Reviews

 Read the Introduction


"Four hours of my time in your seminar has resulted in a 51% improvement of our revenues during the first quarter . . .Our teams work smart as well as hard and each member is having a lot more fun working together."

 

Dave Dibble

Director of Marketing

Sunshine Companies

 

According to a study by the Families and Work Institute, earnings and benefits have just a 2% impact on "job satisfaction." Instead, "job quality" and "workplace support" have a combined 70% impact!

 

Challenging traditional attitudes about retaining workers, author and consultant Gregory Smith outlines the new rules for dealing with worker shortages, the high cost of turnover, diminished work ethic, managing a diverse workforce and the increased importance of job satisfaction.

 

At a time when the workplace environment is critical to keeping workers, this is a proven system for having fun, communicating, rewarding employees and building loyalty. Here are practical solutions and ideas to implement that will:

  • Create great attitudes for making workers more reliable

  • Increase motivation and creativity to keep top people from jumping ship

  • Develop a flexible environment to boost productivity and satisfaction

  • Respond to changes while making continual improvements

  • Generate profits through increased customer satisfaction

  • Save money by not having to replace workers

There are also specific action steps to address such problems as absenteeism, getting teams to work together, and turning performance appraisals into positive opportunities. Incorporating examples from innovative companies such as SAS, Earthlink, Interstate Battery, Ace Hardware, USAA Insurance, Disney World and comments from workers in all kinds of workplaces, this guide to meeting the employee retention challenge helps managers and human resource experts be more effective in changing times.

 

Gregory P. Smith is the founder and president of Chart Your Course International, a training and consulting firm that shows businesses how to improve productivity, develop managers and attract, keep and motivate workforces. A popular speaker and professional management consultant, he spent more than 24 years in leadership positions, including 20 years in the military. There he was director of innovation and total quality management for the Army's medical and dental organization worldwide. His leadership development courses have been presented by Yamaha, Ace Hardware, Hallmark Cards, and other international organizations. He is a frequent contributor to such publications as Quality Digest and Journal of Innovative Management and has been featured in the business publications as well as the Christian Science Monitor and the Atlanta Journal Constitution.


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