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Complete, Self-Contained Customer Service Training Program


 

MARK ISAAC

 

Mark Isaac has been training professional for seventeen years. He specializes in management and leadership communication. He travels extensively working companies to increase customer retention. He has conducted seminars in front of hundred of attendees, workshops with company management and leadership teams, as well as one-on-one coaching.

His programs have been described as “insightful, clear-cut, and action provoking.”  Past participants have said that Mark “takes complicated information and makes it understandable." His seminars and workshops are successful because people leave with specific plans for their company to keep the customers they have.

Some of his clients are: in Mexico: Banorte, ITESM Cd. Juarez; in United States: 3M Medical Division, VA Hospitals, State Bank of Texas, Desert Medical Group; Panama, Guatemala, Nicaragua, Costa Rica: Incae

Mark has his B.A. from the University of Minnesota, he is a Distributor and certified trainer for Service Quality Institute, and he is President and Founder of Gorman Business Consultants. Mark has complete 28 marathons.

 

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