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Employee Involvement Association Annual Meeting
Quote to Remember
–Helen Keller IN THE NEWS
Greg was recently featured in the Investor’s Business Daily in an article called, “Take The Right Steps To Stop Staffer Exits” by Gary Stern on August 21. Here is a quote from the article:
“If you're an HR director or CEO, keep an eye on the exit doors because a rush of employees may be headed in that direction. Frustrated by downsizing and vexed by no pay raises or bonuses, many employees may be looking to start a business, change jobs or find greener pastures when a real recovery takes hold.”
We will purchase reprint rights and make the article available on our website soon. PERSONAL NOTE FROM THE LEAD NAVIGATOR
Blue Willow Inn is one hour west of Atlanta in Social Circle, Georgia. A few years ago, some friends of mine decided to stop at this antebellum restaurant they had heard so much about. Food was already on their table when they overheard Vivian, their server; tell guests at another table she was sorry but they didn't accept credit cards.
My friends panicked when they realized they did not have enough cash to pay for their meal. They asked Vivian to come over to their table and repeat what she had just said. She confirmed the fact; no, they didn't accept credit cards; but Vivian quickly countered with this statement. "Don't let that ruin your meal. You see I have my own money and I will pay for your meal." She then opened her purse and she showed them her cash. My friends were in shock and couldn't believe what they just heard. The server was going to pay for their meal! They will never forget Vivian or the Blue Willow Inn.
Who is working on your front line? The key to an outstanding business is the people on the front line. Great service creates profits and word of mouth advertising. Guess what? I am taking 12 people back to the Blue Willow Inn this Labor Day Weekend for my wife’s birthday.
Best regards,
Greg President and Lead Navigator Chart Your Course International Inc 770-860-9464
UPCOMING EVENTS
Employee Involvement Association Annual Meeting October 1-2, Indianapolis, IN
Greg will be speaking at two sessions at the EIA Annual meeting in Indianapolis, IN at the Crowne Plaza Grand Hall and Conference Center, October 1-2. For more information please visit: http://www.eianet.org/
EIA is an internationally recognized organization serving professional managers and administrators of employee involvement and suggestion programs for over 65 years by providing quality educational programs, publications, benchmarking and networking opportunities. Our members are leaders who are dedicated to building organizations that engage their employees, encouraging them to contribute to their organizations at many levels and in many ways.
For more information please visit: PAY MATTERS
A Watson Wyatt survey confirms what we have been saying for a long time.
Yes, people want to be appreciated, they want to work in a job that gives them fulfillment, BUT if you don't pay them well and provide them development opportunities--they will leave.
Watson Wyatt's Laura Sejen says, "Firms that do not get the pay-benefits mix right risk losing some of their best talent."
Their 2006/2007 Strategic Rewards Survey, reported 71 percent of employees rank pay as one of the top three reasons they would quit their current job. On the other hand, just 45 percent of employers ranked pay among their top three employee retention tools.
The top three job priorities employees expect and want from their workplace include: pay, promotion opportunity and work/life balance.
Sixty-six percent of employers ranked career development as a top retention tool, but only 23 percent of employees put career development on their top three list. LEADERSHIP TRAINING COURSES
Last Chance to Order Our Leadership Series Workbooks and Facilitator Kits at the Regular Price
Sad, but true --There will be a significant price increase on our popular leadership training materials effective the end of the week.
Our leadership training kits are used by thousands of organizations to teach leadership and management skills worldwide.
Order now before the price goes up.
We provide a comprehensive portfolio of
hiring and development solutions including 360, team,
customer service, executive talent and management
development reports and assessments.
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