PERSONAL NOTE
FROM THE CAPTAIN
I just returned from Montreal this week where I was working with one of the
largest restaurant chains in Canada. I know Montreal is a beautiful place,
but I all saw was snow. This organization has over 270 restaurants where
employee turnover is hovering between 80-100%. When compared to the U.S.,
Canada is facing a more acute shortage of workers. We soon will have in
place an employee retention strategy to reduce employee turnover and save
millions of dollars in recruitment, hiring, and training costs.
-Next week I head off to the Bahamas to participate on a three-day
leadership conference on a cruise ship. I know—tough life!
-Do you Trust Your HR Department? After being delayed several months with
other projects, I hope to send you the results in March. (I hope) The
results may alarm you.
Here are a couple of other special events during the month of March
--March is Employee Spirit Month
--DISC Assessment Teleseminar (See details below)
REWARD AND RECOGNITION PODCAST
I have a special bonus for you this week. I have placed one of my Podcasts
on my website called Reward and Recognition Strategies that Energize and
Engage.
http://www.chartcourse.com/podcast1.htm
SURVEY DATA
EXECUTIVE PERKS
The Executive Compensation 2007/2008 Survey of 5,300 employers finds 63
percent of organizations offered cell phones to executives as a perk, and an
additional 44 percent provided laptops or home PCs in 2007.
Source: Compdata Surveys ~ Olathe, Kan.
GRADUATES GOING FAST
The College Student Career Confidence Survey of 247 recent college graduates
finds 61 percent expect to remain with their first employer for less than
three years.
Source: Right Management ~ Philadelphia
EVOLVING EVALUATIONS
When 150 senior executives were asked, “How often, if ever, do you conduct
formal performance appraisals of your staff?” they responded:
Once a year- 58%
Twice a year-31%
Quarterly- 8%
Never- 2%
As necessary-1%
Source: Office Team ~ Menlo Park, Calif.
As reported by the Human Resource Executive Magazine
HEALTHCARE SHORTAGES COULD WRECK HAVOC
In an article written by Bill Leonard in HR Staffing News he said . .
."Estimates from the National Institutes of Health show that U.S. health
care organizations could face a shortage of 1 million registered nurses by
2020. A study released in July 2007 by Watson Wyatt Worldwide and the
American Society for Healthcare Human Resources found more than two-thirds
of health care employers report having moderate to great trouble retaining
employees with critical skills, such as nurses, compared to 43 percent of
organizations across all industries.
The Watson Wyatt study found that, while compensation was a key ingredient
to retaining skilled health care workers, employers with the best retention
records offered a variety of perks, such as flexible scheduling and more
vacation time. According to Watson Wyatt consultant Jamie Hale, the
high-stress environment in hospitals explains why some workers choose to
leave, and a chronic shortage of registered nurses and physical therapists
just adds to employee retention problems."
RETENTION TIP
30-60-90 Plan
Mercy Hospital has a 30-60-90 day plan for all new hires. At 30 days a
survey is sent asking how their initiation into Mercy was and requesting
feedback on HR and orientation. At 60 days the manager sits down with the
new employee to find out more about them: their hobbies, interests, what
committees they might want to be on. At 90 days the employee is invited to
meet with administration (VP and CEO) to share ideas for the future, what
impressed them about Mercy, and what they would change. Each employee is
given a “hand” decal for his or her name badge. This lets others know they
are new and reminds them to extend a helping hand or an extra hand. At 90
days, they peel off the sticker and are given a Mercy logo gift.
Source: 401 Proven Ways to Retain Your Best Employees
http://www.chartcourse.com/401-provenways.html
UNDERSTANDING DISC ASSESSEMENT TELESEMINAR
This teleseminar teaches people how to communicate using the DISC language
as a way of understanding themselves and others. Learn how to interact with
others and appreciate different behavioral styles within the organization.
DISC is a model of human behavior that helps people understand “why they do
what they do.” The dimensions of Dominance, Influence, Steadiness, and
Compliance make up the model and interact with other factors to describe
human behavior.
Thursday, March 20
3:00-4:30 p.m. EST (Atlanta time)
90 minutes/$79 per person
Register Online
http://www.chartcourse.com/teleseminar_disc.html
ADVANCED DISC CERTIFICATION TRAINING COURSE
Upon successful completion of the training, you may teach the DISC model in
your organization or use it in other applications outside of your business.
You may also develop training programs around the DISC model. You will be
qualified to use DISC assessments for hiring and development.
Training is conducted with Greg during four, one-hour phone sessions.
http://www.chartcourse.com/disc_certification_training.html
NATIONAL EVENTS FOR THE MONTH OF MARCH
- March is American Red Cross Month - Created by President George W. Bush to
honor and support the American Red Cross for their humanitarian mission. It
is also a time to reach out and become a volunteer for the many projects and
efforts this organization is involved with.
- March is National Ethics Awareness Month - Created to promote ethics
awareness in businesses and organizations across the country, by taking a
closer look at how we make decisions.
- March is National Women's History Month - A time to celebrate
contributions and achievements from women throughout history, and where it
has brought us today.
- March is Employee Spirit Month - A time for leaders, CEOs and managers to
inspire and motivate their employees to create a better spirit and a better
organization.
- The third week in March is ACT HAPPY Week - This is a time to discover
your "ACT HAPPY" method technique and use it to aid your body in health,
wealth and friendship.
- March 9th Daylight Savings Time begins - Remember to turn your clocks
forward one hour!
- March 17 is Saint Patrick's Day- A day to honor the Patron Saint of
Ireland, Bishop Patrick.
Source: Pam Lontos, PR/PR
