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ATTAINING EXCELLENCE
For Managers
A one-day workshop which focuses on increasing understanding of customer
service elements, sharpening coaching skills for continual improvements
and sparks new strategies for enhancing the service level. Also available
in Spanish and Portuguese.
Facilitator Packages
Participant Packages:
(Participant Package consists of: participant book, manager's action plan
and Achieving Excellence Through Customer Service book )
Options and Considerations:
You can
purchase the Facilitator and participant packages and teach the course
yourself, or we will be glad to facilitate it during a one day in-house seminar.
We can also teach a train-the-trainer course.
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