360 Degree Assessments and Reviews

TotalPerformance360™360 assessments

360 Degree Assessments and Reviews for Employees, Managers and Senior Executives

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360 degree assessments and reviews are powerful tools for helping individuals improve, grow and develop their interpersonal skills. Our assessments gather information from several people about an individual’s performance as seen by his/her boss, self, peers, direct reports and customers. Traditional performance evaluations are subjective and one-sided. Most traditional evaluation systems are ineffective in providing honest and objective feedback.

A better way is the 360 degree feedback assessment process. No matter what position you hold in a company, it is important to understand how others (boss, team, peers and customers) perceive your effectiveness as a leader–strengths and weaknesses. 360 feedback input from supervisors, co-workers, clients and direct reports is valuable in improving organizational and individual performance.

Personalized Approach and Assistance

Many organizations choose us to conduct 360 assessments on their senior level managers and executives. As an option, we can provide both personal coaching and/or a debriefing to the rated individual. We will assist the rated individual in developing an action plan in a confidential and professional manner.

Key Aspects of a 360 Degree Feedback Assessment Process

We conduct individual 360 assessments. You can choose either a standardized 360 assessment or we can customize it to your exact specifications. The standardized assessment consists of approximately 60 questions. The assessment is conducted via the Internet and we provide you a final report with these key features:

  • Mean Average 360 review, 360 assessment
  • Gap Size Analysis
  • Open Ended Questions
  • Development Plan
  • Customizable
  • Overall Results
  • Overall Importance Ratings
  • Strengths by Rater Group
  • Developmental Needs by Rater Group
  • Strengths by Frequency of Occurrence
  • Developmental Needs by Frequency
  • Online Delivery
  • Coaching and Debriefings
360 Surveys

Is 360 Degree Feedback Better Than Traditional Evaluations?

Studies show 360 degree feedback assessments can have a positive economic impact when used for leadership development. A study by J. Folkman showed the relationship between turnover and leadership effectiveness. He showed effective leaders have lower turnover of employees under them. Another study showed performance-based assessments and development can result in a 6 standard deviation improvement in employee performance, yielding a return on investment as high as 700%

How Does the 360 Review Process Work?

The process is simple. We provide you a secure webpage where the questions are listed. The rated individual scores him/herself, along with their boss, peer group and direct reports. After all scorings are received, we provide you and the rated individual a printed report or access to a webpage listing the ratings summary.

  • 7-15 people provide input on individual’s performance
  • We can provide either single or dual factor reports
  • Completely anonymous – identities protected
  • Internet based – Accessible from anywhere in the world
  • Each 360 includes a self-evaluation
  • Thorough and detailed reports providing improvement suggestions
  • Customized as well as standardized 360 solutions are available
  • Most standard 360′s have between 40-60 questions
  • Completed 360 includes a development guidebook
  • Coaching and debriefings are available
  • We can complete the process in 5-7 days
  • Take a free demo of one our basic 360 assessments

APPLICATIONS

360 Leadership Survey: Executives, managers and supervisors can better understand their respective strengths and areas for development.

Individual Skill Development: Members of the team give each other feedback about personal leadership abilities, team interaction and workplace skills.

360 Team Development: Analyze teams by receiving input from customers and other stakeholders.

360 Assessments for Sales People: Salespeople can receive feedback from their sales manager, sales team members, support staff and customers.

360 FAMILY OF SURVEYS

We have several types of 360 assessments available. Here are a few sample assessments.

Standard 360 

This report is our standard 360 for supervisory, sales and managerial personnel. It measures 6-7 different competencies and 45-50 behaviors and practices with 3 open-ended questions.

Sample Reports

Executive 360 

We can custom design 360 assessments for senior level managers and executives.

More information

360 Feedback Assessment Tools & Resources:

360 Assessment Report Descriptions

Mean Report:

This report type represents the average of responses to a survey question or group of questions (category). The mean is calculated by adding all the responses to a given question and dividing the sum by the total amount of responses. The result is indicated by a number and graphically displayed as a bar graph.

If an answer option has been identified as a “No Response” (such as “Don’t Know,” or “Not Applicable”), those responses will be automatically excluded from the calculation of the Mean score. This ensures that the average is based on the “meaningful” responses.

We recommend that you use the Mean Report when you need an overall summary of survey results. The Mean report will provide an at-a-glance look at the data which is very valuable when you are looking at large amounts of data or when you simply need the average scores.

Favorable/Unfavorable Report:

This 360 survey report shows the percentage of respondents who gave favorable, neutral and unfavorable scores. Negative responses are typically associated with options like: Strongly Disagree, or Disagree.

Neutral responses are typically associated with options like: Neither Agree nor Disagree, or Neutral. Positive responses are typically associated with options like: Strongly Agree, or Agree. The Favorable/Unfavorable report type automatically groups answer options together to convey the overall positive, neutral and negative tone of responses. This report is very informative and more detailed and descriptive than the Mean report.

Written Comments Report:

Each 360 report provides a comprehensive description of all the written comments provided by survey respondents. The comments are listed in sequence and separated by a thin horizontal line. When a survey participant provides no written comments to an open-ended question, the report shows nothing in between the separating lines. We can provide as many open-ended questions as your need.

The Written Comments Report is extremely useful to understand qualitative feedback. We recommend you read the comments provided before making interpretations on the numerical data.

Client Support

Our team of 360 consultants are available to provide you personalized support and help you benefit from your system. We are particularly interested in helping you implement the program, establish baselines and provide interpretation and developmental insights. Our firm is committed to helping you maximize your productivity and profits through better employee selection, retention and development.