360 Degree Assessments
TotalPerformance360™
360 Degree Performance
Evaluation
360 feedback assessments are powerful tools for helping individuals
improve, grow, and develop their interpersonal skills. Our assessment
gathers information from several people about an individual's performance
as seen by his/her boss, self, peers,
direct reports, and customers. Traditional performance evaluations are subjective and
one-sided. Most traditional evaluation systems are ineffective in
providing honest and objective feedback.
A better way is the 360-Degree feedback assessment
process. No matter what position you hold in a company, it is important to
understand how others (boss, team, peers and customers) perceive your
effectiveness as a leader--strengths and weaknesses. 360-Degree input from
supervisors, co-workers, clients and direct reports is valuable in improving
organizational and individual performance.
Personalized Approach and
Assistance
Many
organizations choose us to conduct 360 assessments on their senior
level managers and executives. As an option, we can personal coaching to the rated individual.
This is provided by Greg
Smith, President, Chart Your Course International. He will assist
the rated individual in developing an action plan in a confidential and
professional manner.
Key Aspects of a 360 Degree
Feedback Assessment
Process
We conduct individual assessments, which includes input
from 7-15
respondents directly on the Internet. We can provide either a standardized
or a customized assessment. The standardized assessment consists of
approximately 60 questions. The assessment is conducted via the
Internet and we provide you a final report with these key features:
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Mean
Average 
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Gap Size
Analysis
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Open Ended
Questions
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Development Plan
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Customizable
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Overall
Results
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Overall
Importance Ratings
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Strengths by
Rater Group
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Developmental Needs by Rater Group
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Strengths by
Frequency of Occurrence
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Developmental Needs by Frequency
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Online Delivery
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Multiple Languages
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Coaching
(optional)
Is 360 Degree
Feedback Better Than Traditional Evaluations?
Studies show 360 degree
feedback assessments can have a positive economic impact when used for
leader development. A study by J. Folkman showed the relationship between
turnover and leadership effectiveness. He showed effective leaders have
lower turnover of employees under them. Another study showed
performance-based assessments and development can result in a 6 standard
deviation improvement in employee performance, yielding a return on
investment as high as 700%
How does
it work?
The process is simple. We provide you a secure webpage where
the questions are listed. The rated individual scores him/herself, along
with their boss, and peer group. After all scorings are received, we
provide you and the rated individual a printed report or access to a
webpage listing the ratings summary.
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7-15 people provide input on individual's performance
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Completely anonymous-Identities protected
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Internet based-Accessible from anywhere in the world
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The first step includes a self-evaluation
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Thorough and detailed reports providing improvement
suggestions
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We work with you or your company to custom design the
assessment or use our standardized 360
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We can custom design one assessment or as many
individuals you desire
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Most standard 360's have between 60-100 questions
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Completed 360 includes a development guidebook
KEY USES:
Leadership Development: Executives, managers and supervisors can
better understand their respective strengths and areas for development.
Individual Skill Development: Members of the team give each other
feedback about personal leadership abilities, team interaction and
workplace skills.
Team Development: Analyze teams by receiving input from customers
and other stakeholders.
Sales Development: Salespeople can receive feedback from their
sales manager, sales team members, support staff and customers.
View a sample 360 Survey - Direct Link
360 Survey Sample Reports
We have
several types of 360 assessments available:
FAQ
click here for a list of
our most frequently asked questions.
360
Report Descriptions
Mean
Report:
This report type represents the average of responses to a survey question
or group of questions (category). The mean is calculated by adding all the
responses to a given question and dividing the sum by the total amount of
responses. The result is indicated by a number and graphically displayed
as a bar graph.
If an answer option has been identified as a “No Response” (such as “Don’t
Know,” or “Not Applicable”), those responses will be automatically
excluded from the calculation of the Mean score. This ensures that the
average is based on the “meaningful” responses.
We recommend that you use the Mean Report when you need an overall summary
of survey results. The Mean report will provide an at-a-glance look at the
data which is very valuable when you are looking at large amounts of data
or when you simply need the average scores.
Favorable/ Unfavorable Report:
This report type shows the percentage of respondents who gave favorable,
neutral and unfavorable scores. Negative responses are typically
associated with options like: Strongly Disagree, or Disagree.
Neutral responses are typically associated with options like: Neither
Agree nor Disagree, or Neutral. Positive responses are typically
associated with options like: Strongly Agree, or Agree. The
Favorable/Unfavorable report type automatically groups answer options
together to convey the overall positive, neutral and negative tone of
responses. This report is very informative and more detailed and
descriptive than the Mean report.
Written Comments Report:
This type of report provides a comprehensive description of all the
written comments provided by survey respondents. The comments are listed
in sequence and separated by a thin horizontal line. When a survey
participant provides no written comments to an open-ended question, the
report shows nothing in between the separating lines.
The written Comments Report is extremely useful to understand qualitative
feedback. We recommend that as a survey analyst you read all the comments
provided before making interpretations on the numerical data.
Client Support
Our team of consultants are available to provide you personalized support
and help you benefit from your system. We are particularly interested in
helping you implement the program, establish baselines, and provide
interpretation and developmental insights. Our firm is committed to
helping you maximize your productivity and profits through better employee
selection, retention, and development.
Call us toll free and one of our experienced
assessment specialists will be glad to assist you.
Online submission
form
800-821-2487
770-860-9464
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